# Sonant AI

> The AI Receptionist for Insurance

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | Miami, Florida |
| Founded | 2024 |
| Stage | Startup |
| Employees | 11-50 |
| Funding | Seed |

## Overview

Sonant AI is an AI-powered voice receptionist purpose-built for independent property and casualty (P&C) insurance agencies and brokers. The platform eliminates missed calls and transforms routine incoming calls into revenue by automating quote intake, appointment scheduling, email and texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times.

Founded in 2024 by Francisco Joao Lopes, Diogo Braganca, and Alejandrina Gonzalez, Sonant operates under the legal entity Bluberry AI, Inc. The company brings together expertise from BCG, Apple, Adobe, Citadel, and Accenture to deliver conversational AI that understands insurance terminology and workflows out of the box.

Sonant is trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Agencies report significant ROI, with case studies showing 8X ROI in 30 days and 600% ROI in the first month.

## Products & services

### AI Receptionist

An AI-powered phone receptionist that handles inbound calls for insurance agencies with natural, human-like conversation and real-time response times under 700 milliseconds for 98% of utterances.

**Key features:**

- 24/7 call answering with zero wait times
- Warm transfers mid\-conversation to licensed agents
- VIP routing that respects existing client relationships
- Multilingual support \(multiple languages in the same call\)
- Post\-call notes and task creation

*Target users:* Independent P&C insurance agencies and brokers

### Quote Intake Automation

Qualifies live insurance leads in real-time and routes them to the most appropriate licensed agents across multiple insurance verticals.

**Key features:**

- Automated quote intake with lead qualification
- Real\-time AMS/CRM data lookup and updates
- Live lead transfer to appropriate agents
- Analytics that quantify pipeline impact

*Target users:* Agency sales and service teams

### Insurance Collections

AI-driven outbound calling to policyholders for premium collection and renewal reminders.

**Key features:**

- Human\-like calls to policyholders for overdue premiums
- Adaptive approach based on policyholder history and responses
- Payment process guidance
- Compliance with fair debt collection practices

*Target users:* Agency billing and collections teams

### Appointment Scheduling

Automated calendar management integrated with agency workflows.

**Key features:**

- Real\-time calendar sync
- Automated time slot selection
- Confirmation and rescheduling handling
- AMS/CRM integration for scheduling context

*Target users:* Agency front office staff

## Category & focus

- Subcategories: Voice AI, AI Receptionist, Call Automation, Lead Qualification
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Agents/Agencies, Brokers

## Notable customers

- O'Connor Insurance Associates \(reported 8X ROI in 30 days\)
- BIG Pickering Insurance \(reported 600% ROI in first month, went from 12% to 100% call answer rate\)

## Links

- Website: <https://www.sonant.ai/>
- Directory profile: <https://insurtechlist.com/companies/sonant-ai/>
- Blog: <https://www.sonant.ai/blog>
- Linkedin: <https://www.linkedin.com/company/sonant>
- G2 reviews: <https://www.g2.com/products/sonant-ai/reviews>
- Catalyit listing: <https://catalyit.com/solution-provider-directory/sonant-ai>
- Coverager profile: <https://coverager.com/company/sonant-ai/>
- Hawksoft partnership: <https://www.hawksoft.com/about/partners/sonant>

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*Last updated: 2026\-03\-25*