# Sohva

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Management |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Johannesburg, South Africa |
| Stage | Growth |
| Employees | 11-50 |

## Overview

Sohva is a South African claims administration platform that automates and accelerates insurance claims processing through digital workflows. Launched in April 2022, the company has built a proprietary workflow engine serving B2B insurance carriers and brokers, with a particular focus on mobile device and vehicle insurance claims. Sohva operates as a dedicated claims administrator for Hollard group entities and other insurance partners, handling 2,000+ mobile device claims per month across South Africa.

The platform emphasizes speed, accuracy, and customer convenience through paperless processing, real-time tracking, and automated assessment tools. As a Level 2 B-BBEE certified company and licensed financial services provider, Sohva combines digital transformation with hands-on claims management expertise to reduce turnaround times and improve insurer efficiency.

## Products & services

### Mobile Device Insurance Claims Administration

Automated end-to-end claims management for mobile device damage and theft. The platform handles assessment, approval, and fulfillment workflows with real-time claim tracking, paperless processing, and instant customer access to claim status and updates. Processes 2,000+ claims per month.

### Vehicle Insurance Claims Administration

Extended offering launched October 2023 for vehicle insurance claims assessment and fulfillment, leveraging the same automation and digital workflows as the mobile device product line.

### Automated Claims Workflow Engine

Proprietary workflow engine providing:

**Key features:**

- Real\-time reporting and analytics
- Process automation and routing
- Digital claims tools and workflows
- Claims assessment and fulfillment automation
- Integration with partner platforms

## Category & focus

- Insurance verticals: Personal Lines \(mobile device, vehicle\)
- Target customers: Insurance carriers, brokers, insurance administrators

## Notable customers

- \*\*Hollard Life Solutions\*\* \- Primary customer since April 2022, providing mobile device and vehicle claims administration
- \*\*Hollard Insure Brokers\*\* \- Mobile device claims fulfillment partner \(since June 2023\)
- Multiple insurance partners across South Africa

## Links

- Website: <https://www.sohva.co.za>
- Directory profile: <https://insurtechlist.com/companies/sohva/>
- \*\*website\*\*: <https://www.sohva.co.za>
- \*\*about us\*\*: <https://www.sohva.co.za/about-us.html>
- \*\*industry directory\*\*: <https://www.iisa.co.za/corporate-partners/directory/sohva>

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*Last updated: 2026\-06\-17*