# SLVRCLD

> AI\-powered platform for automating content insurance claims processing

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Haarlem, Netherlands |
| Founded | 2019 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Seed |

## Overview

SLVRCLD is a claims technology platform for P&C insurers that automates the processing of household contents insurance claims. The platform covers the full claims workflow -- from submission and quantification through expert assessment to settlement -- allowing insurers to handle content claims more efficiently without expanding headcount.

The platform is delivered as SaaS and exposes a REST API for integration with insurer core systems. Core capabilities include AI-driven content quantification, a secure policyholder portal for direct claim submission, and a managed assessment service staffed by certified contents specialists. The Super Agent module reduces claim turnaround time by 80% using workflow automation with human oversight for complex cases.

SLVRCLD serves 100+ insurers and counts Santam, Outsurance, Hollard, Discovery Insure, and Auto&General among its customers. The company is a member of the Guidewire Insurtech Vanguards program and has received backing from Plug and Play Insurtech. Founded in 2019 in Haarlem, Netherlands, the name is derived from "Silver Cloud" -- the silver lining in claims processing.

## Products & services

### Super Agent

AI-enhanced claims processing module that automates workflow steps and delivers an 80% reduction in claim turnaround time. Maintains human oversight for complex or high-value scenarios.

**Key features:**

- AI\-driven content quantification and valuation
- Automated workflow routing and task management
- Human\-in\-the\-loop escalation for edge cases

*Target users:* Claims teams at P&C insurers

### Claims Portal

Secure web interface allowing policyholders to submit household content claims online, reducing inbound call volume and accelerating first notice of loss.

**Key features:**

- Direct policyholder claim submission
- Structured data capture for AI processing
- Integration with back\-office insurer systems

*Target users:* Policyholders and claims administrators

### Expert Assessment Service

Managed desktop review service staffed by 30+ certified contents assessors. Handles single items, multi-item claims, and large-scale catastrophe events.

**Key features:**

- Certified assessors specializing in household contents
- Support for individual and catastrophe claim volumes
- Validation and quality control on AI\-generated valuations

*Target users:* Insurers requiring specialist oversight for complex claims

### API Integration

Three-call REST API enabling full system integration with insurer platforms and third-party claims ecosystems.

**Key features:**

- Lightweight three\-call integration model
- Compatible with Guidewire ecosystem
- Supports email\-based submission as an alternative channel

*Target users:* Insurer IT and integration teams

## Category & focus

- Subcategories: Claims Automation, Contents Claims, Expert Assessment
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Carriers

## Notable customers

- Santam
- Outsurance
- Hollard
- Discovery Insure
- Auto&General

## Links

- Website: <https://www.slvrcld.com/>
- Directory profile: <https://insurtechlist.com/companies/slvrcld/>
- Linkedin: <https://nl.linkedin.com/company/slvrcld>

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*Last updated: 2026\-05\-18*