# Simplifai > AI agents for insurance claims automation ## At a glance | Field | Value | | --- | --- | | Category | Claims Technology | | Type | Solutions Provider | | Region | EMEA | | Headquarters | Oslo, Norway | | Founded | 2017 | | Stage | Growth | | Employees | 51-200 | | Funding | VC-Backed | ## Overview Simplifai is a Norwegian AI software company that builds pre-configured agentic AI agents for insurance claims processing, underwriting support, and customer service automation. The company serves carriers, claims managers, and insurers across property, health, motor, bodily injury, and travel segments, with particular depth in the European and Asian markets. The platform delivers modular AI agents that can be deployed without extensive AI expertise. Core capabilities include document intelligence, natural language processing for claims intake, automated customer communications, legal knowledge integration, and connectivity to core insurance systems. In May 2026, Simplifai introduced near-zero-shot document accuracy for motor, property, and travel claims. Simplifai works with 15 or more insurance organizations globally. Storebrand achieved 25x ROI with a 95% reduction in inquiry response time; Van Ameyde automates over one million claims annually; NH1816 Verzekeringen reduced manual document handling by more than 80 hours weekly. The company holds ISO/IEC 27001:2022 and SOC 2 Type 2 certifications. ## Products & services ### Bodily Injury AI Agent Processes bodily injury claims by handling intake documentation, legal reports, and customer communications. Automates administrative tasks while maintaining accuracy and compliance. **Key features:** - Document intake and analysis - Legal report processing - Automated customer communications *Target users:* Claims handlers at carriers and claims management firms ### Motor AI Agent Handles motor insurance claims end-to-end, managing missing details, applying regulations, and generating precise communications to customers and third parties. **Key features:** - Regulatory compliance automation - Third\-party communication generation - Missing data identification *Target users:* Motor claims teams at carriers and MGAs ### Travel AI Agent Automates travel insurance claims for delays, cancellations, and lost luggage scenarios. Reduces manual repetitive processing while maintaining service quality. **Key features:** - Common scenario automation \(delays, cancellations, lost luggage\) - Customer communication workflows - Claims status updates *Target users:* Travel insurance carriers and assistance companies ### DIY AI Agent Customizable agent allowing insurers to build domain-specific workflows for unique business requirements without requiring deep AI expertise. **Key features:** - No\-code/low\-code configuration - Domain\-specific workflow builder - Reusable components *Target users:* Insurers with specialized or non\-standard workflows ### InsuranceGPT Unified workspace for claims handlers combining document condensation, intelligent response suggestions, legal knowledge integration, and access to core system data. **Key features:** - Document summarization - Intelligent response suggestions - Legal knowledge base integration - Core system data access *Target users:* Claims handlers and back\-office operations staff ## Category & focus - Subcategories: AI Process Automation, Document Management, Customer Engagement - Insurance verticals: P&C Personal, P&C Commercial, Health, Specialty/E&S - Target customers: Carriers, TPAs, Brokers ## Notable customers - Storebrand \(Norway\) - Van Ameyde \(pan\-European claims management\) - NH1816 Verzekeringen \(Netherlands\) - SpareBank 1 Sor\-Norge \(Norway\) - Bajaj Allianz \(India\) - Knif Trygghet Forsikring AS \(Norway\) - Acorn Group - Fremtind \(Norway\) - ERGO Insurance - Stillwater Insurance - ERV - TT Forsikring ## Links - Website: - Directory profile: - Careers: - Linkedin: - Blog/news: --- *Last updated: 2026\-05\-18*