# SilverBridge

> Insurance policy administration and digital insurance solutions for financial services companies across Africa and globally

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Johannesburg, South Africa |
| Founded | 1995 |
| Stage | Established |
| Employees | 51-200 |
| Funding | PE-Backed |

## Overview

SilverBridge is a policy administration software provider serving financial services companies across Africa and internationally. Founded in 1995, the company focuses on long-term insurance, group schemes, pension fund administration, and employee benefits, primarily for carriers and financial institutions operating in sub-Saharan Africa.

The company delivers its core platform, Exergy, as a cloud-based system on Microsoft Azure, supporting individual and corporate life insurance policy administration, digital distribution channels, and regulatory compliance management. Additional modules address underwriting automation, claims processing, and AI-driven business process digitalization. In 2022, SilverBridge was acquired by UK-based private equity firm ROX Equity Partners and became the founding subsidiary of Alula Technologies, a new group combining African insurance expertise with AI-powered solutions targeting the UK and global markets.

SilverBridge serves more than 60 financial services and banking clients across 16 countries, with systems managing over 15 million policies. Its footprint spans South Africa, Namibia, Kenya, Zimbabwe, Ghana, Lesotho, Botswana, Mauritius, Nigeria, Mozambique, and Zambia.

## Products & services

### Exergy

Core policy administration system (PAS) for individual and corporate long-term insurance, group schemes, employee benefits, and pension fund administration. Delivered on Microsoft Azure with support for multiproduct capability, digital distribution channels, and integrated compliance management.

**Key features:**

- Long\-term insurance policy lifecycle management
- Group schemes and pension fund administration
- Microsoft Azure cloud infrastructure
- Digital distribution channel integration
- Regulatory compliance management

*Target users:* Life insurers, group scheme administrators, pension fund managers

### Smart Underwriting

Automated underwriting engagement solution that digitizes key processes and decisions in the underwriting workflow, reducing manual intervention.

**Key features:**

- Digitized underwriting workflows
- Automated underwriting decisions
- Integration with Exergy PAS

*Target users:* Life insurance carriers and underwriters

### Smart Claims

Claims management and decision-making system that streamlines claims processing and automates adjudication decisions.

**Key features:**

- Automated claims adjudication
- Digital claims intake and workflow
- Decision support and audit trail

*Target users:* Life insurance claims departments

### Smart Consulting

Insurtech advisory and implementation services helping clients optimize digital transformation strategies and insurance operations.

**Key features:**

- Digital transformation strategy
- Technology implementation guidance
- Insurance operations optimization

*Target users:* Insurance carriers and financial services firms

### TOM \(AI\)

Artificial intelligence platform that digitalizes business processes to automate operations and improve customer service efficiency across insurance workflows.

**Key features:**

- AI\-driven process automation
- Intelligent decision\-making support
- Customer efficiency improvement

*Target users:* Insurance operations teams

### FAIS Compliance

Remote compliance management solution for South African regulatory requirements, supporting fit and proper management and complaints handling under FAIS (Financial Advisory and Intermediary Services) regulations.

**Key features:**

- Fit and proper compliance tracking
- Complaints management
- Remote administration

*Target users:* South African financial services firms under FAIS regulation

## Category & focus

- Subcategories: Policy Administration, Claims Management, Compliance Management
- Insurance verticals: Life & Annuity, Group Benefits
- Target customers: Carriers

## Links

- Website: <https://www.silverbridge.co.za>
- Directory profile: <https://insurtechlist.com/companies/silverbridge/>
- Blog: <https://blog.silverbridge.co.za>
- Linkedin: <https://za.linkedin.com/company/silverbridge>
- Press/news: <https://www.itweb.co.za/office/silverbridge/newsroom>
- Parent company: <https://alulatechnologies.com>

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*Last updated: 2026\-05\-18*