# SIC Informatica

> Insurance management software for brokers, agencies, and carriers in the Italian market

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Chivasso, Turin, Italy |
| Founded | 2012 |
| Stage | Established |
| Employees | 11-50 |
| Funding | Bootstrapped |

## Overview

SIC Informatica is an Italian insurance software house that builds custom management platforms for P&C brokers, agencies, and carriers. Based in Chivasso, near Turin, the company has focused exclusively on the insurance sector since its founding in 2012.

The product suite spans broker CRM, claims management, online policy distribution, and AI-assisted operations. Delivery options include cloud-based SaaS and installable on-premise packages. The platform integrates with Microsoft technologies and WhatsApp, and exposes REST APIs for connectivity with third-party systems. The AI Copilot product applies generative AI to streamline agent and administrative workflows within the insurance operation.

The platform supports approximately 1,000 policy transactions per day, connects 1,000 broker agents, and handles 10,000 system calls daily across the customer base. The company is bootstrapped with no external investment rounds identified. It holds compliance certifications covering GDPR, DORA, NIS2, and Italian insurance Regulation 38.

## Products & services

### AI Copilot

A generative AI-powered digital assistant for insurance professionals. The copilot provides operational guidance to agents, administrators, and sales staff to improve workflow efficiency.

**Key features:**

- Generative AI assistance for insurance workflows
- Support across agent, admin, and sales roles
- Integration with the broader SIC platform suite

*Target users:* Insurance agents, administrative staff, sales professionals

### CRM Multicanale \(Multi\-Channel CRM\)

A customer relationship management platform for insurance brokers and agencies, supporting client interaction management across multiple communication channels.

**Key features:**

- Multi\-channel client engagement and tracking
- Broker and agency workflow management
- Customer lifecycle tools

*Target users:* Insurance brokers, agencies

### Claims Management \(Gestione Sinistri\)

A dedicated module for processing and tracking insurance claims. Supports brokers and agencies in managing claims intake, processing, and client service.

**Key features:**

- End\-to\-end claims processing
- Claims tracking and status management
- Integration with broker CRM and portal

*Target users:* Insurance brokers, agencies

### System Integration & Data Warehouse

Enterprise data integration services connecting insurance systems to analytics platforms.

**Key features:**

- Data ingestion, monitoring, and transformation pipelines
- PowerBI integration for business intelligence
- Connectivity with external and internal systems

*Target users:* Insurance companies and agencies with multi\-system data environments

### Online Policy Sales Platform

A digital policy distribution platform for remote insurance sales, incorporating payment processing and e-commerce functionality.

**Key features:**

- Digital policy placement and binding
- Online payment processing
- E\-commerce integration for insurance products

*Target users:* Brokers and agencies offering direct online purchasing

### WhatsApp Policy Sales

A conversational commerce integration enabling insurance brokers to sell policies and provide customer service through WhatsApp.

**Key features:**

- Policy purchasing flow via WhatsApp messaging
- Automated conversational workflows
- Integration with core CRM and platform

*Target users:* Brokers targeting mobile\-first and digital customer segments

### Broker and Agency Portals

Custom digital storefronts and portals enabling insurance brokers and agencies to present and sell products online.

**Key features:**

- White\-label portal configuration
- Online product catalog and distribution
- Customer onboarding tools

*Target users:* Independent brokers, insurance agencies

## Category & focus

- Subcategories: Broker CRM, Claims Management, AI Assistance, Policy Sales Automation
- Insurance verticals: P&C Commercial, P&C Personal
- Target customers: Brokers, Agents/Agencies, Carriers

## Links

- Website: <https://www.sicinformatica.it>
- Directory profile: <https://insurtechlist.com/companies/sic-informatica/>
- Careers: <https://www.sicinformatica.it/carriere>
- Linkedin: <https://www.linkedin.com/company/sic-srl>

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*Last updated: 2026\-07\-10*