# Segdev > AI and automation software for insurance carriers and brokers in Brazil ## At a glance | Field | Value | | --- | --- | | Category | Document Management | | Type | Solutions Provider | | Region | LATAM | | Headquarters | Sao Paulo, Brazil | | Founded | 2021 | | Stage | Growth | | Employees | 11-50 | | Funding | Bootstrapped | ## Overview Segdev is a software house offering artificial intelligence and automation solutions for the Brazilian insurance market. Founded in 2021 and based in Sao Paulo, the company serves insurance carriers and brokers with tools that automate document processing, commission management, customer communications, and data quality workflows. The platform combines optical character recognition, large language models, and intelligent agents to handle high-volume, repetitive tasks common in insurance back-office operations. Products are delivered as configurable software services and integrate with existing insurance workflows, including third-party platforms such as Quiver. The company operates in a bootstrapped capacity within Brazil's growing insurtech market, which contracted 78.6 million new insurance products in the prior year -- a 14% increase year-over-year. Segdev targets mid-sized carriers and broker operations seeking to reduce manual processing costs through AI-driven automation. ## Products & services ### Data Extraction & Document Processing Converts physical and digital documents -- including PDFs and scanned images -- into structured, machine-readable data using OCR and AI-powered extraction. Supports batch processing of up to 10,000 documents with configurable processing rules. **Key features:** - Batch document ingestion at scale - Configurable extraction rules per document type - Structured output for downstream systems *Target users:* Insurance carriers and brokers managing high document volumes ### Commission & Policy Automation Automates reading and interpretation of commission statements and insurance policy documents, reducing manual data entry and processing time for administrative tasks. **Key features:** - Automated commission statement parsing - Policy document interpretation - Reduced manual reconciliation effort *Target users:* Insurance brokers and carrier operations teams ### AI Agents Conversational AI agents trained as insurance product specialists, capable of handling customer inquiries via voice or chat without human intervention. **Key features:** - Insurance\-domain training for accurate responses - Voice and chat channel support - Customer self\-service for product inquiries *Target users:* Insurance carriers and brokers handling customer communications ### Email Classification & Analysis Automatic analysis and categorization of incoming emails to streamline communication workflows and improve customer service response management. **Key features:** - Automatic email categorization - Workflow routing based on classification - Response time improvement for customer service teams *Target users:* Insurance operations and customer service teams ### Data Cleaning & Correction Batch processing service for correcting, standardizing, and cleaning insurance policy data using configurable validation rules. **Key features:** - Configurable data quality rules - Batch processing across large datasets - Standardization of policy records *Target users:* Carriers and brokers with legacy or fragmented policy data ### Predictive Analytics & Automated Workflows Machine learning models used to predict customer behavior and automate routine insurance workflows. **Key features:** - Behavioral prediction models - Workflow automation based on ML outputs - Efficiency improvements for routine operations *Target users:* Insurance carriers seeking data\-driven process automation ## Category & focus - Subcategories: AI Agents, Data & Analytics, Process Automation - Insurance verticals: P&C Commercial, Life & Annuity, Group Benefits - Target customers: Carriers, Brokers ## Links - Website: - Directory profile: - Linkedin: - Instagram: --- *Last updated: 2026\-07\-01*