# Saude Bliss

> AI\-powered health insurance platform automating broker operations for SMEs in Brazil

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | LATAM |
| Headquarters | Sao Paulo (Barueri), Brazil |
| Founded | 2021 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Series B |

## Overview

Saude Bliss is an AI-powered insurance distribution platform for health insurance brokers and SME clients in Brazil. The platform automates the end-to-end health insurance workflow -- from quote generation to policy issuance -- enabling brokers to serve small and medium-sized businesses more efficiently in a market where most transactions occur over WhatsApp.

The company's core product is Fatima, an AI agent that operates through WhatsApp and handles quote requests, plan recommendations, document analysis, form completion, and policy issuance support using audio and image interpretation. A complementary underwriting intelligence component called Jefferson supports risk assessment and submission quality across operator portfolios. The platform integrates directly with major Brazilian health insurance operators through proprietary infrastructure built to bridge legacy insurer systems.

Founded in 2021, Saude Bliss has grown to support over 3,000 active brokers and approximately 4 million insured customers, processing more than R$300 million in annual premiums as of 2025. The company achieved breakeven by end of 2025 and raised a Series B round of R$57 million (approximately USD 11 million) led by Vintage and K Fund, with strategic participation from Grupo Bradesco, one of Brazil's largest financial institutions.

## Products & services

### Fatima \(WhatsApp AI Agent\)

An AI agent delivered through WhatsApp that automates the core operations of health insurance brokers. Fatima handles quote generation, plan recommendations, document analysis, form filling, and policy issuance workflows using audio and image understanding capabilities.

**Key features:**

- Conversational quote simulation and plan recommendation via WhatsApp
- Audio and image interpretation for simplified document handling
- Integration with insurance operator systems for real\-time proposal status
- Automated form completion and policy issuance support

*Target users:* Health insurance brokers serving SME clients

### Jefferson \(Underwriting Intelligence\)

An AI-powered underwriting component that evaluates risk and assesses submission quality to improve the accuracy of policy placement across integrated insurance operators.

**Key features:**

- Risk scoring and policy evaluation
- Submission quality improvement for operator portfolios
- Proprietary AI monitoring layer
- Claims ratio optimization below industry benchmarks

*Target users:* Insurance operators and brokers requiring underwriting support

### Automated Backoffice Suite

A set of operational automation tools covering document analysis, quote request management, real-time proposal status tracking, and integration with major insurance operators through proprietary legacy-system connectors.

**Key features:**

- Document analysis and automated data extraction
- Real\-time proposal tracking across operator systems
- Legacy insurer system integration via proprietary infrastructure
- Portfolio risk management and sinistralidade monitoring

*Target users:* Health insurance brokers managing high\-volume SME accounts

## Category & focus

- Subcategories: AI\-Powered Brokerage Tools, Quote\-to\-Bind Automation, Conversational Insurance
- Insurance verticals: Health, Group Benefits
- Target customers: Brokers, Employers

## Notable customers

- Bradesco Saude \(insurance operator partner and strategic investor\)

## Links

- Website: <https://blissapp.ai>
- Directory profile: <https://insurtechlist.com/companies/saude-bliss/>
- Linkedin: <https://br.linkedin.com/company/saude-bliss>
- Brokers page: <https://www.blissapp.ai/en/corretores>

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*Last updated: 2026\-05\-18*