# Rizlum AI

> On\-premise AI agents for insurance and banking, built on sovereign Small Language Models\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Paris, France |
| Founded | 2024 |
| Stage | Startup |
| Employees | 11-50 |
| Funding | Bootstrapped |

## Overview

Rizlum AI is an AI agent platform for insurance carriers and mutual health insurers, offering document processing, voice, email, and fraud detection automation built on fine-tuned Small Language Models (SLMs). Founded in 2024 at Station F in Paris by three Ecole Polytechnique de Hanoi graduates -- Theo Pham, Quang-Linh Le, and Dang-Chuan Nguyen -- the company targets regulated sectors in France where data sovereignty and on-premise deployment are hard requirements.

The platform deploys SLMs with 2-7 billion parameters rather than large language models, allowing full operation behind the client firewall with no external API calls. Three studios -- AgentStudio, WorkflowStudio, and TrainingStudio -- allow insurers to configure pre-built agents, build no-code automation pipelines, and fine-tune models on proprietary data within a 48-hour retraining cycle. Deployment options include on-premise, private cloud, and SaaS.

Published case studies from French mutual insurers report 185,000 member integrations in under two months, 94% accuracy on handwritten document extraction, and a 700% ROI on a ChatAgent deployment. The company is a laureate of the French Government AMI IA program and has joined accelerator programs run by Google for Startups, OVHcloud, Microsoft for Startups, and Bpifrance.

## Products & services

### AgentStudio

Interface for building and configuring AI agents from a pre-built catalog. Business teams can compose process automations using existing agent building blocks without writing code.

**Key features:**

- Pre\-built agent catalog
- Configurable agent parameters
- No\-code composition interface

*Target users:* Insurance operations and IT teams

### WorkflowStudio

No-code workflow editor for orchestrating modules, agents, and API calls. Connects Rizlum agents with existing enterprise systems including GED, CRM, and back-office platforms.

**Key features:**

- No\-code pipeline design
- Multi\-step orchestration of agents and API calls
- Integration with existing enterprise IT infrastructure

*Target users:* Operations managers, business analysts

### TrainingStudio

Fine-tuning platform allowing clients to retrain SLMs on proprietary data. Features a 48-hour retraining cycle with all data remaining within the enterprise perimeter.

**Key features:**

- Custom SLM fine\-tuning on client data
- 48\-hour retraining cycle
- Zero data exfiltration

*Target users:* IT and data teams at insurance companies

### DocInsight

AI document extraction agent supporting over 10 document types including medical invoices, work stoppages, handwritten documents, identity documents, prescriptions, Social Security attestations, bank account documents, and family records.

**Key features:**

- Greater than 94% accuracy on handwritten documents
- Supports 10\+ document types
- On\-premise processing with no third\-party data sharing

*Target users:* Claims processors, member services teams

### VoiceAgent

Fully on-premise voice agent using a speech-to-text to SLM to text-to-speech pipeline with under 800ms latency. No data is transmitted to third-party voice APIs.

**Key features:**

- Under 800ms response latency
- 100% on\-premise, no third\-party voice APIs
- Full STT\-SLM\-TTS pipeline

*Target users:* Contact center operators

### CallInsight

Real-time call transcription with greater than 97% accuracy and automatic call summarization for contact center quality assurance, compliance, and coaching.

**Key features:**

- Greater than 97% transcription accuracy
- Automatic call summarization
- Quality assurance and compliance monitoring

*Target users:* Contact center supervisors, compliance teams

### ChatAgent

Conversational assistant using Retrieval-Augmented Generation (RAG) on client documentation. Deployed in omnichannel contexts to handle level-1 support queries.

**Key features:**

- RAG on client\-specific documentation
- Omnichannel deployment \(web, messaging\)
- Reported 60\-70% reduction in level\-1 support calls

*Target users:* Policyholder services, member support teams

### EmailInsight

Email classification and intelligent attachment categorization with greater than 90% automation rate. Handles routing, prioritization, and content extraction from inbound email flows.

**Key features:**

- Greater than 90% automation rate
- Intelligent routing and prioritization
- Attachment categorization

*Target users:* Back\-office operations teams

### FraudDetection

Documentary fraud detection using metadata analysis and AI-generated content identification, including pixel-level image manipulation detection in claims and onboarding documents.

**Key features:**

- Pixel\-level image manipulation detection
- AI\-generated document identification
- Metadata analysis

*Target users:* Claims investigators, underwriting teams

## Category & focus

- Subcategories: AI Agents, Document Processing, Fraud Detection, Customer Engagement, Voice & Speech
- Insurance verticals: Health, P&C Commercial, P&C Personal
- Target customers: Carriers

## Notable customers

- Unnamed French mutual insurer \-\- 185,000 member integration in under 2 months using DocInsight
- Unnamed French mutual insurer \-\- 50,000 annual invoice automation at 94% success rate
- Unnamed French mutual insurer \-\- ChatAgent deployment reporting 700% ROI
- Unnamed French insurer \-\- Claims processing reduced from 3\-6 days to 5\-10 minutes

## Links

- Website: <https://rizlum.ai>
- Directory profile: <https://insurtechlist.com/companies/rizlum-ai/>
- Linkedin: <https://fr.linkedin.com/company/rizlum>

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*Last updated: 2026\-06\-08*
