# Rightpath Insurance Solutions

> End\-to\-end insurance product solutions from concept to fulfillment and claims\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Management |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Basildon, Essex, United Kingdom |
| Founded | 2007 |
| Stage | Established |
| Employees | 51-200 |
| Funding | Bootstrapped |

## Overview

Rightpath Insurance Solutions is a UK-based end-to-end insurance services company providing policy sales, claims management, technology development, and contact center services to insurance carriers, MGAs, and distributors. Founded in 2007 and headquartered in Basildon, Essex, the company delivers bespoke system development, fulfillment, and customer-facing services across the insurance value chain.

Rightpath operates under multiple specialist sub-brands, each focused on a distinct area: Rightpath Claims for travel insurance claims, Sentry Solutions for accident and health claims, Refund Solutions for multilingual ticket refund services, Auto Refunds for car hire excess claims, and Digi2l as a digital innovation incubator. The company developed ATICS, an AI-driven claims platform first deployed in 2007, making it an early pioneer in automated travel claims assessment.

## Products & services

### ATICS Claims Platform

AI-driven claims management system for travel and specialty insurance, first to market with automated AI-based travel claim assessment.

**Key features:**

- AI\-driven claims automation and assessment
- Guided document upload and digital self\-service
- Secure API connectivity between scheme admin systems and Rightpath
- Multi\-factor authentication and dynamic claims portals
- Bespoke reporting and analytics

*Target users:* Insurance carriers, MGAs, travel insurance programs

### Policy Administration Systems

Bespoke policy management, quoting engines, and web front-end solutions.

**Key features:**

- Scalable policy administration platforms
- Quote and bind systems
- Customer self\-service portals

*Target users:* Carriers and program administrators

### Contact Center Services

Dedicated UK-based customer service for insurance product holders.

*Target users:* Carriers and affinity programs requiring outsourced customer support

## Category & focus

- Subcategories: Policy Administration, Insurance Systems, Claims Automation, Digital Innovation
- Insurance verticals: P&C, Specialty, Travel Insurance
- Target customers: Carriers, MGAs, Distributors, Affinity Programs

## Links

- Website: <https://www.rpisolutions.com>
- Directory profile: <https://insurtechlist.com/companies/rightpath-insurance-solutions/>
- Press/news: <https://rpisolutions.com/media/releases>

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*Last updated: 2026\-05\-17*