# RapidSOS

> Emergency response data platform connecting devices, apps, and sensors to 911 centers and first responders

## At a glance

| Field | Value |
| --- | --- |
| Category | Data & Analytics |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | New York, New York, USA |
| Founded | 2012 |
| Stage | Established |
| Employees | 201-500 |
| Funding | Series D+ (USD 508M total raised) |

## Overview

RapidSOS is an emergency response data platform for public safety agencies and enterprise organizations. The company connects real-time data from more than 350 million connected devices, apps, and sensors directly to over 5,200 911 centers covering more than 90% of the US population. Insurance carriers and telematics providers use the platform to route crash and emergency data from insured vehicles and mobile apps to 911, shortening response times for policyholders.

The platform delivers data via an API-first architecture that integrates with next-generation 911 (NG9-1-1) standards. Insurance partners send telematics crash signals, location data, and health information through the RapidSOS API, which routes this context to the appropriate public safety answering point (PSAP) in real time. The product suite includes the core UNITE integration layer, the HARMONY AI situational awareness tool for 911 centers, and vertical solutions for first responder management and CAD dispatching.

RapidSOS has raised USD 508M across 20+ rounds from investors including BlackRock, Insight Partners, Acrew Capital, and Apax Partners. The company serves more than 200 enterprise brands across insurance, automotive, home security, healthcare, and telecommunications. Insurance customers include Farmers Insurance and Lemonade, and telematics partners include TrueMotion and SiriusXM.

## Products & services

### RapidSOS UNITE

Core data integration platform that routes real-time data from connected devices, apps, and sensors to 911 centers. Serves as the foundational layer for insurance and enterprise partners.

**Key features:**

- Real\-time data routing to 5,200\+ PSAPs via NG9\-1\-1 standards
- Integration with 350M\+ connected devices
- REST API for enterprise and carrier integrations

*Target users:* Insurance carriers, telematics providers, automakers, app developers

### RapidSOS HARMONY AI

AI-powered analytics and situational awareness layer for emergency communications centers.

**Key features:**

- AI\-assisted call handling and transcription
- Live video streaming and translation
- Real\-time interoperability between agencies

*Target users:* 911 centers and emergency communications centers

### Telematics Solutions

Enables insurance telematics providers and carriers to route crash detection signals and emergency alerts from insured vehicles to the nearest 911 center.

**Key features:**

- Crash detection and automatic notification to 911
- Real\-time vehicle location sharing with first responders
- Compatible with mobile telematics apps and OBD devices

*Target users:* P&C auto carriers, telematics platform providers

### IamResponding

Emergency personnel response management platform used by fire, EMS, and rescue agencies.

**Key features:**

- Availability and response tracking for emergency personnel
- Integrated alerting and notifications
- CAD integration

*Target users:* Fire departments, EMS agencies

### eDispatches

CAD-to-mobile dispatch alerting for fire and EMS agencies, delivering incident details from dispatch systems to members' mobile devices.

**Key features:**

- Automated dispatch alerts from CAD systems
- Audio playback of dispatch messages
- GPS mapping of incident locations

*Target users:* Volunteer fire departments, EMS agencies

### Emergency Health Profile

Consumer-facing tool allowing individuals to store health information and emergency contacts, accessible by first responders during an incident.

**Key features:**

- Medical history and allergy data storage
- Emergency contact information
- Automatic delivery to responding PSAP on a 911 call

*Target users:* Consumers, policyholders

## Category & focus

- Subcategories: Telematics, Emergency Response Data, IoT Data Routing, API Platform
- Insurance verticals: P&C Personal, Specialty/E&S
- Target customers: Carriers, Agents/Agencies

## Notable customers

- Uber
- Amazon
- Farmers Insurance
- Lemonade
- SiriusXM Connect
- Grubhub
- Honeywell
- Instacart
- Motive

## Links

- Website: <https://rapidsos.com/>
- Directory profile: <https://insurtechlist.com/companies/rapidsos/>
- Linkedin: <https://www.linkedin.com/company/rapidsos>
- Platform overview: <https://pages.rapidsos.com/about-our-platform/>
- Telematics solutions: <https://rapidsos.com/telematics-solutions/>

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*Last updated: 2026\-06\-05*