# Quility

> Where insurtech meets human connection\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | Swannanoa, North Carolina, USA |
| Founded | 2020 |
| Stage | Growth |
| Employees | 201-500 |
| Funding | PE-Backed |

## Overview

Quility is a life insurance distribution technology platform and holding company serving independent insurance agents and agencies across the United States. The company builds proprietary SaaS tools that automate the insurance sales lifecycle -- from lead management and quoting through digital application and policy placement -- and partners with over 80 carriers to offer life insurance products through its agent network.

The platform centers on two main products: Switchboard, a task management and client engagement system for agent workflow automation, and Navigator, a digital life insurance fulfillment marketplace that supports instant-issue applications with real-time underwriting for term, whole life, and IUL products. Quility has co-developed exclusive digital insurance products with carrier partners including Banner Life, SBLI, Foresters Financial, American Amicable, and United Home Life, accessible only through the Navigator platform. In August 2024 the company acquired Ninja Technologies LLC, whose marketing and communication automations were integrated into the Switchboard Funnel platform.

Quility operates two distribution channels: Symmetry Financial Group (SFG), an independent marketing organization with 6,000+ licensed agents across all 50 states, and Quility B2B, a wholesale and affinity distribution arm. The company reported protecting more than one million families as of February 2025. F&G Annuities & Life made a significant minority investment in August 2023. Quility was named InsurTech Company of the Year in both the 2024 US FinTech Awards and the 2026 FinTech Breakthrough Awards.

## Products & services

### Switchboard

Quility's flagship task management and client engagement platform. Automates the insurance sales lifecycle through lead nurturing, marketing automation, performance analytics, and daily workflow tools for agents.

**Key features:**

- Lead nurturing and multi\-channel client outreach
- Marketing automation and communication workflows
- Performance analytics and reporting dashboards

*Target users:* Independent insurance agents and agencies

### Switchboard Funnel

An all-in-one sales enablement platform launched in September 2024, incorporating technology from the Ninja Technologies acquisition. Combines lead nurturing, product recommendations, quoting, and policy placement in a single interface.

**Key features:**

- End\-to\-end agent workflow in a unified interface
- Integrated marketing and communication automations \(Ninja acquisition\)
- Digital lead\-to\-placement pipeline

*Target users:* Independent agents seeking a single platform for their full sales process

### Navigator

Quility's end-to-end life insurance fulfillment marketplace. Identifies optimal digital products for each client, supports in-platform applications with digital pre-underwriting, and provides intelligent quoting across term, whole life, and IUL product types. Launched July 2023.

**Key features:**

- Digital pre\-underwriting with instant\-issue carrier integrations
- Access to Quility\-exclusive proprietary insurance products
- Quoting across multiple product types and carriers

*Target users:* Independent agents placing life insurance policies digitally

### Quility HQ

A centralized agency management hub providing management tools, training resources, policy tracking, carrier access, and performance analytics for agencies scaling their operations.

**Key features:**

- Policy tracking \(submitted, pending, placed\)
- Training resources and carrier resource library
- Back\-office support and performance analytics

*Target users:* Agency principals and team managers

### Quility Pathfinder

Interactive illustration software for comparing traditional life insurance products against IULs (Indexed Universal Life). Includes an infinite banking calculator.

**Key features:**

- Side\-by\-side product illustration and comparison
- Infinite banking tool
- Client\-facing education and presentation support

*Target users:* Agents presenting complex policy options to clients

### Quility B2B

A support program providing technology platform access, carrier partnerships, and business development resources for independent agents and new agencies entering the market.

**Key features:**

- Access to Quility's SaaS platforms
- Carrier partnership access
- Onboarding and scaling resources for new agencies

*Target users:* Independent agents and agency principals at early stages

## Category & focus

- Subcategories: Agent Management, Digital Fulfillment, Sales Enablement, Quote\-to\-Bind
- Insurance verticals: Life & Annuity
- Target customers: Agents/Agencies, Carriers

## Notable customers

- Banner Life
- SBLI
- Foresters Financial / Foresters General
- American Amicable
- United Home Life
- Mutual of Omaha
- American General
- Americo
- F&G Annuities & Life

## Links

- Website: <https://quility.com>
- Directory profile: <https://insurtechlist.com/companies/quility/>
- Blog: <https://quility.com/magazine/>
- Careers: <https://quility.com/careers/>
- Linkedin: <https://www.linkedin.com/company/quility-insurance>
- Press/news: <https://quility.com/press/>

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*Last updated: 2026\-06\-23*