# Qlaims

> Loss recovery insurance and claims management backed by technology

## At a glance

| Field | Value |
| --- | --- |
| Type | MGA |
| Region | EMEA |
| Headquarters | London, United Kingdom |
| Founded | 2017 |
| Employees | 11-50 |

## Overview

Qlaims is a loss recovery insurance MGA serving businesses and homeowners in the United Kingdom, distributing through broker networks including the Acturis eTrade platform. The company holds FCA authorisation and operates a technology subsidiary, QlaimsTech Ltd, to develop and maintain its digital claims platform.

Qlaims underwrites loss recovery insurance for property damage under its MGA authority, with capacity provided through private investment-backed arrangements. CILA-accredited loss adjusters handle claims in-house from notification through to final settlement, covering commercial and household lines. Products are available through the Acturis eTrade scheme, giving brokers direct access to quote and bind.

The company pairs its underwriting operation with technology tools -- QlaimStream for live video triage and remote visual assessment, and QlaimsTrak for real-time claims tracking -- reducing time-to-settle by enabling remote inspections without requiring an assessor on site. Qlaims was named in the Insurtech Insights Future50 Europe list and has raised USD 6.03M in private investment.

## Products & services

### Loss Recovery Insurance \-\- Commercial

Property damage loss recovery for businesses. Covers preparation of claims, loss mitigation, interim payment requests, independent adjustment by CILA-accredited professionals, and contractor coordination.

**Key features:**

- Claims preparation and submission to insurer
- Interim payment management
- Independent adjustment by CILA\-accredited staff
- Contractor and supplier coordination

*Target users:* UK businesses with commercial property exposure

*Distribution:* Acturis eTrade; wholesale broker network

### Loss Recovery Insurance \-\- Household

Household loss recovery insurance product for personal lines, launched on Acturis eTrade in 2026.

**Key features:**

- Loss recovery support for property damage
- Claims tracking via QlaimsTrak portal
- Remote visual assessment via QlaimStream

*Target users:* UK homeowners and residential policyholders

*Distribution:* Acturis eTrade; broker distribution

### QlaimStream

Live video and remote visual assessment platform for real-time claims triage, risk surveys, and visual evidence collection. Built on a partnership with SightCall visual assistance technology.

**Key features:**

- Voice/video streaming for claims triage
- Remote inspection without on\-site visit
- Visual evidence capture for claim files

*Target users:* Brokers and insurers using Qlaims claims services

*Distribution:* Bundled with claims management services

### QlaimsTrak

Cloud-based 24/7 claims tracking portal providing policyholders with real-time visibility into claim progress from notification to settlement.

**Key features:**

- Real\-time status updates throughout claim lifecycle
- 24/7 access via web portal
- Communication channel between claimant and adjuster

*Target users:* Policyholders with active Qlaims claims

*Distribution:* Included with all Qlaims claims management services

### Drones on Demand

Specialist drone inspection services supporting loss assessment and property surveys for complex or high-value claims.

*Target users:* Brokers and insurers requiring aerial assessment capability

*Distribution:* Offered as part of claims management engagement

### After The Event Insurance

Professional indemnity coverage for claims support services.

*Target users:* Businesses and individuals requiring insurance for claims\-related professional advice

*Distribution:* Direct and broker

### U\-Quote

Quotation system for brokers and distribution partners to access Qlaims insurance products.

*Target users:* Insurance brokers

*Distribution:* Broker\-facing platform

## Links

- Website: <https://qlaims.com/>
- Directory profile: <https://insurtechlist.com/companies/qlaims/>
- Linkedin: <https://www.linkedin.com/company/qlaims-limited>
- Qlaimstream product: <https://qlaims.com/qlaimstream/>

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*Last updated: 2026\-06\-08*