# Provider IT > IT outsourcing and consulting services for the insurance industry ## At a glance | Field | Value | | --- | --- | | Category | Insurtech Infrastructure | | Type | Solutions Provider | | Region | LATAM | | Headquarters | Sao Paulo and Rio de Janeiro, Brazil | | Founded | 1996 | | Stage | Established | | Employees | 501-1000 | | Funding | Bootstrapped | ## Overview Provider IT is an IT consultancy and outsourcing firm specializing in technology services for the insurance sector. Founded in 1996 and headquartered in Sao Paulo and Rio de Janeiro, Brazil, the company delivers managed IT services, custom software development, and digital transformation programs to large and mid-sized insurers and financial institutions across Brazil and internationally. The company offers a broad service portfolio spanning IT governance, agile squad staffing, AI development and implementation, robotic process automation (RPA), business intelligence, API management, low-code platform delivery, and application management services (AMS). Engagements follow outsourcing and staff augmentation models, with teams embedded in client environments or operating from Provider IT delivery centers. Provider IT has accumulated over 25 years of insurance-sector experience and serves more than 100 corporations, including major Brazilian insurers such as Porto Seguro, Azul Seguros, Prudential, and Generali, alongside banks and fintechs including BTG Pactual and PicPay. The company operates across Insurance Technology, Digital Banking, and Enterprise SaaS domains, with stated coverage spanning 6 continents. ## Products & services ### IT Governance Strategic IT governance services helping insurance organizations establish and operate compliant IT management frameworks, including risk management and regulatory alignment. **Key features:** - IT governance framework design and implementation - Regulatory compliance alignment - IT risk assessment and management *Target users:* Insurance carriers and large enterprises ### Agile Squads Dedicated agile development teams provided on demand for software development projects, feature delivery, and technology modernization efforts. **Key features:** - Flexible squad composition \(developers, QA, architects\) - Agile/Scrum delivery methodology - Sprint\-based engagement model *Target users:* Carriers and financial institutions with ongoing software delivery needs ### AI Consultation and Development AI advisory and development services covering use-case assessment, model development, and production deployment for insurance-specific applications. **Key features:** - AI use\-case scoping and feasibility analysis - Custom AI/ML model development - Production deployment and integration *Target users:* Insurers pursuing underwriting, claims, or fraud\-detection automation ### IT Outsourcing Full IT outsourcing covering infrastructure management, system maintenance, helpdesk, and technology operations for insurance companies. **Key features:** - End\-to\-end infrastructure and operations management - SLA\-based support agreements - Dedicated account teams *Target users:* Mid\-to\-large insurance carriers and financial institutions ### Software Factory Standardized software development operating model providing scalable, repeatable software delivery under defined quality and productivity metrics. **Key features:** - Standardized development processes and tooling - Metrics\-driven delivery \(velocity, defect rates\) - Multi\-project capacity management *Target users:* Carriers and enterprises with continuous software delivery requirements ### RPA \- Robotic Process Automation RPA solutions for insurance process automation, including underwriting intake, claims handling, and back-office operations. **Key features:** - Process analysis and automation roadmap - Bot development and deployment - Ongoing bot maintenance and monitoring *Target users:* Insurance operations and back\-office teams ### Business Intelligence Data analytics and BI solutions for insurance decision-making, covering dashboards, reporting, and predictive analytics. **Key features:** - BI dashboard design and deployment - Data warehouse integration - KPI reporting and analytics *Target users:* Insurance finance, actuarial, and operations functions ### API Management API strategy, design, and lifecycle management services enabling digital ecosystem integration for insurers. **Key features:** - API gateway implementation and configuration - Integration architecture design - API documentation and developer portal setup *Target users:* Carriers undergoing digital transformation or partner integration programs ### Support / AMS Application Management Services (AMS) providing ongoing support, maintenance, and evolution of enterprise insurance systems. **Key features:** - Incident management and resolution - Planned enhancement delivery - System health monitoring *Target users:* Carriers operating legacy or modern insurance platforms ## Category & focus - Subcategories: IT Outsourcing, Custom Software Development, RPA, AI Implementation, Business Intelligence - Insurance verticals: P&C Personal, P&C Commercial, Life & Annuity, Specialty/E&S - Target customers: Carriers, Brokers, MGAs/MGUs ## Notable customers - Porto Seguro - Azul Seguros - Prudential - Generali - CN Seg - Original \(insurance\) - BTG Pactual - PicPay - CIELO - Alelo - Fiserv ## Links - Website: - Directory profile: - Careers: - Contact: - Linkedin: - Services: - Who we are: --- *Last updated: 2026\-06\-25*