# Pro Global

> Specialist insurance operations consulting and outsourcing firm serving the global \(re\)insurance market\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | London, United Kingdom |
| Founded | 1993 |
| Stage | Established |
| Employees | 501-1000 |
| Funding | Bootstrapped |

## Overview

Pro Global is an insurance operations outsourcing and consulting firm serving the global (re)insurance market, including Lloyd's syndicates, reinsurers, carriers, brokers, and MGAs. Founded in 1993, the company provides claims administration, underwriting support, audit services, delegated authority management, and digital transformation services to insurance industry participants.

The company offers a suite of proprietary technology platforms -- including Pro Workbench for operations management, Pelican for claims administration, and Orb Specialty for capacity deployment -- alongside Microsoft Power Platform-based automation and robotic process automation (RPA) solutions. Services are delivered by specialist teams with deep domain expertise in complex and specialty insurance operations.

Pro Global operates across 11+ offices in the UK, Germany, the United States, Argentina, Peru, and Brazil. The company reported approximately 40% revenue growth since 2023, growing headcount to over 900 professionals by 2026. Its Buenos Aires office is expanding rapidly, with 100 additional roles planned for 2026. Pro Legal Solutions launched in November 2025, adding legal compliance support to the firm's service portfolio.

## Products & services

### Pro Workbench

Proprietary platform for insurance operations management, supporting claims processing, underwriting workflows, and delegated authority oversight.

**Key features:**

- Centralized insurance operations management
- Workflow automation for claims and underwriting
- Supports complex and legacy portfolio administration

*Target users:* Insurers, reinsurers, MGAs, and coverholders

### Pelican

Specialist claims management platform for handling complex and specialty insurance claims.

**Key features:**

- Claims intake and tracking
- EL/PL and public sector claims handling
- Legacy claims administration

*Target users:* Carriers, Lloyd's syndicates, brokers managing legacy books

### Orb Specialty

Capacity deployment platform for specialist underwriting and claims support.

**Key features:**

- Enables underwriting capacity deployment
- Supports specialist claims workflows
- Early\-stage traction reported in 2025

*Target users:* Specialty insurers and MGAs

### Digital Services & Automation

Robotic Process Automation (RPA) and Microsoft Power Platform solutions for insurance operations efficiency.

**Key features:**

- RPA implementation for repetitive insurance workflows
- Microsoft Power Platform integrations
- Custom automation for policy, claims, and accounting operations

*Target users:* Insurers, reinsurers, brokers seeking operational efficiency gains

### Audit Services

Compliance and operational audit services for insurance participants, including claims audits and coverholder audits.

**Key features:**

- Claims audit reviews
- Coverholder and delegated authority audits
- Technical insurance audits

*Target users:* Carriers, Lloyd's syndicates, MGA oversight teams

### MGA Solutions \(Pro MGA Solutions Limited\)

MGA incubation, design, regulatory compliance, and ongoing operational support. FCA-regulated (FRN: 770419).

**Key features:**

- MGA setup and regulatory guidance
- Ongoing operations and compliance management
- FCA\-regulated service provider

*Target users:* New and existing MGAs seeking operational infrastructure

### Claims Management \(Outsourced\)

Full-service claims administration and management, including complex commercial and EL/PL claims in the UK and Europe.

**Key features:**

- End\-to\-end claims administration
- EL/PL and public sector claims handling
- Third\-party claims management for UK legacy and commercial lines

*Target users:* Carriers and brokers managing run\-off and legacy portfolios

## Category & focus

- Subcategories: Claims Management, Delegated Authority Management, Underwriting Support, Business Process Outsourcing, Digital Transformation, RPA/Automation
- Insurance verticals: Specialty/E&S, Reinsurance, P&C Commercial
- Target customers: Carriers, Brokers, MGAs/MGUs, Reinsurers

## Notable customers

- Majority of the largest Lloyd's syndicates
- Five largest global reinsurers \(unspecified\)
- Multiple P&C companies worldwide
- Insurance brokers and MGAs across global markets

## Links

- Website: <https://pro-global.com>
- Directory profile: <https://insurtechlist.com/companies/pro-global/>
- Careers: <https://pro-global.com/careers>
- Linkedin: <https://www.linkedin.com/company/pro-global>
- Press/news: <https://pro-global.com/news-media/news-insights/>

---

*Last updated: 2026\-06\-15*