# Pineapple

> App\-based short\-term insurance for South African consumers

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Sandton, Johannesburg, South Africa |
| Founded | 2017 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Series B |

## Overview

Pineapple is a digital insurance platform for personal lines consumers in South Africa, offering coverage for vehicles, home contents, and portable items through a mobile app. The company operates as an authorised financial services provider (FSP 48650) with underwriting carried out by Old Mutual Alternative Risk Transfer Insure Limited.

The platform uses a peer-to-peer (P2P) pooling model alongside AI-driven underwriting and telematics to deliver car, home contents, and per-item insurance. Customers can receive a quote in under 90 seconds and submit a claim in 30 seconds through the app with no paperwork. A usage-based insurance option rewards low-mileage drivers with up to 30% of their monthly premium returned. Pineapple reports operating at approximately 20% of the cost of traditional insurers.

Founded in 2017 after placing in a Hannover Re innovation competition, Pineapple raised a USD 5.3M Series A in 2021 and a USD 21.3M Series B in November 2023 -- the latter described as the largest insurtech fundraise on the African continent at the time. The company has a partnership with Travelers (USA) to provide a white-label insurance platform, and roughly half of its customer base consists of first-time insurance buyers. Pineapple was named an Endeavor Outlier in 2026, placing it in the top 10% of companies in the Endeavor global network.

## Products & services

### Car Insurance \(My Ride\)

Comprehensive vehicle insurance starting from ZAR 459/month, with instant quote generation via mobile app, customer-selectable excess, and 24/7 roadside assistance covering fuel, tyre, and battery.

**Key features:**

- Claims submission in 30 seconds through the app
- Coverage for fire, theft, accident, hail, and weather damage
- 24/7 emergency roadside assistance

*Target users:* South African vehicle owners

### Drive Less Get Blessed \(Usage\-Based Insurance\)

Telematics-powered UBI product that returns up to 30% of the monthly premium for drivers who travel under 300 km per month.

**Key features:**

- Mileage tracking via mobile app
- Premium rebate for low\-mileage driving
- AI\-based driver behaviour analysis

*Target users:* Low\-mileage South African drivers

### Per\-Item Insurance \(My Stuff\)

Individual-item insurance for gadgets, electronics, and other portable valuables starting from ZAR 80/month.

**Key features:**

- Per\-item digital policy management
- Coverage for loss, damage, and theft
- No paperwork required

*Target users:* South African consumers with high\-value portable items

### Home Contents Insurance

Digital coverage for household possessions, managed entirely through the Pineapple app.

**Key features:**

- Fully online policy management
- No paper forms
- Integrated claims process

*Target users:* South African homeowners and renters

## Category & focus

- Subcategories: Mobile App, Usage\-Based Insurance, Peer\-to\-Peer Insurance, Digital Distribution
- Insurance verticals: P&C Personal
- Target customers: Consumers

## Notable customers

- Travelers \(USA\) \-\- white\-label platform partner

## Links

- Website: <https://www.pineapple.co.za>
- Directory profile: <https://insurtechlist.com/companies/pineapple/>
- Blog: <https://www.pineapple.co.za/post>
- Linkedin: <https://za.linkedin.com/company/pineapple-insurance>

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*Last updated: 2026\-06\-05*
