# Penguin Tech

> Agentic AI\-powered policy administration systems for the Duck Creek ecosystem

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | Springfield, Missouri, USA |
| Stage | Startup |
| Employees | 1-10 |
| Funding | Bootstrapped |

## Overview

Penguin Tech is a policy administration system integrator and solutions provider for property and casualty carriers operating within the Duck Creek Technologies software ecosystem. Headquartered in Springfield, Missouri, the company builds agentic AI-powered implementations, custom extensions, and integrations exclusively on the Duck Creek platform, serving P&C carriers, solutions integrators, and third-party platforms.

The company delivers a proprietary AI-driven approach to constructing policy administration systems, enabling carriers to build solutions tailored to their specific business models rather than adapting operations to fit rigid, pre-configured software. Core service offerings include Duck Creek OnDemand implementation and consulting, migration from legacy policy systems, custom configuration and extension development, automated regression testing, continuous delivery pipelines, and real-time Salesforce integrations. A MicroServices API supports rates, quotes, and day-two P&C transactions for digital acceleration. In December 2024, Penguin Tech announced a strategic partnership with CyberCube to integrate cyber risk analytics directly into Duck Creek platform solutions.

With a team of seven, Penguin Tech claims over 30 years of insurance technology experience and more than 100 years of combined Duck Creek platform expertise across its staff. The company was recognized as Duck Creek Technologies inaugural Consulting Partner of the Year in Fall 2023 for contributions to the Duck Creek ecosystem, including developing integrations on behalf of Duck Creek Solutions Partners. Notable customers include West Bend Mutual Insurance, Auto-Owners Insurance, and Northbridge Insurance.

## Products & services

### Agentic AI Policy Administration Systems

An AI-driven approach to constructing custom policy administration systems on the Duck Creek platform. Instead of standard, pre-built configurations, Penguin Tech uses proprietary agentic AI to handle structural and implementation work, enabling carriers to develop tailored PAS solutions at faster delivery speeds.

**Key features:**

- Carrier\-specific business model customization within Duck Creek OnDemand
- Agentic AI handling structural implementation tasks
- Faster delivery compared to conventional PAS implementation methods

*Target users:* P&C carriers requiring customized Duck Creek implementations

### Duck Creek Integration Services

Consulting and implementation services for P&C carriers and technology providers within the Duck Creek Technologies ecosystem.

**Key features:**

- Duck Creek OnDemand \(DCOD\) implementation and consulting
- Custom configuration and extension development within the Duck Creek Suite
- Migration services from legacy policy systems to Duck Creek OnDemand
- Automated regression testing and continuous delivery
- Real\-time Salesforce integrations
- Architectural guidance on Duck Creek implementations
- Production environment stabilization

*Target users:* P&C carriers, solutions integrators, third\-party platforms, Duck Creek internal teams

### MicroServices API

A MicroServices API for property and casualty insurance software that supports rates, quotes, and day-two transactions, enabling digital acceleration and integration within Duck Creek platforms.

**Key features:**

- Rate and quote transaction support
- Day\-two P&C transaction handling
- Integration gateway for Duck Creek platforms

*Target users:* P&C carriers and platform integrators requiring API\-first connectivity

### CyberCube Cyber Risk Integration

Following a December 2024 partnership with CyberCube, Penguin Tech delivers cyber risk analytics embedded into Duck Creek platform solutions, enabling underwriting accuracy and portfolio management based on data-driven cyber threat assessment.

**Key features:**

- CyberCube cyber risk analytics integrated into Duck Creek implementations
- Data\-driven insights for underwriting and portfolio management
- Cyber threat risk assessment capabilities for P&C insurers

*Target users:* P&C carriers seeking cyber risk analytics within their Duck Creek environment

## Category & focus

- Subcategories: Policy Administration, System Integration, AI/Automation
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Carriers

## Notable customers

- West Bend Mutual Insurance
- Auto\-Owners Insurance
- Northbridge Insurance
- GhostDraft
- HiMarley
- Betterview
- Quadient
- Ontellus
- LTI \(Larsen and Toubro Infotech\)

## Links

- Website: <https://penguin.tech>
- Directory profile: <https://insurtechlist.com/companies/penguin-tech/>
- Blog: <https://penguin.tech/insights/>
- Careers: <https://penguin.tech/careers/>
- Linkedin: <https://www.linkedin.com/company/penguin-tech>
- Duck creek partner profile: <https://www.duckcreek.com/partner/penguin-tech/>

---

*Last updated: 2026\-06\-23*