# Patra

> Technology\-enabled insurance BPO and AI solutions powering insurance organizations through intelligent outsourcing\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Insurance Operations & BPO |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | El Dorado Hills, California |
| Founded | 2005 |
| Stage | Established |
| Employees | 1000+ |
| Funding | PE-Backed |

## Overview

Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions. The company serves over 880 insurance organizations, helping them optimize workflows across the entire insurance policy lifecycle through a combination of proprietary AI technology and specialized business process outsourcing (BPO) services.

Founded in 2005 by John Simpson, Patra has grown from its origins providing certificates of insurance to becoming a comprehensive insurance operations platform. The company name derives from the Farsi word for "letter" or "legal document," reflecting its foundational focus on insurance documentation. Today, Patra operates with 6,500+ employees globally across geopolitically stable regions, with significant operations in the United States, India, and the Philippines.

Patra's PatraOne platform combines proprietary, patent-pending AI technologies with intelligent workflows to automate and optimize insurance processing. The company has positioned itself as a leader in the insurance outsourcing space, recognized by Everest Group in their "Insurance Intermediaries Services PEAK Matrix Assessment 2024" and named Technology-Enabled Insurance Outsourcing Company of the Year 2024 by Insurance CIO Outlook.

## Products & services

### Policy Checking AI

Automated policy verification solution using patent-pending AI/ML technology to ensure policy accuracy and compliance.

**Key features:**

- 900\+ point comprehensive policy checklists
- 75% reduction in policy checking time
- Color\-coded discrepancy reports
- Self\-service and full\-service options
- 99\.5% accuracy with E&O coverage

*Target users:* Agencies, Brokers, MGAs

### Policy Data Extract AI

Automatically identifies and extracts key data from policy documents with high accuracy.

**Key features:**

- 99%\+ accuracy in data extraction
- Structures unstructured policy information
- Human expert validation included
- E&O coverage
- Business intelligence ready output

*Target users:* Agencies, Carriers, MGAs

### Quote Compare AI

Transforms commercial insurance quote comparisons from hours to minutes.

**Key features:**

- Automatic extraction and standardization of quote data
- Multi\-carrier comparison capabilities
- Professional, branded comparison presentations
- Expert quality assurance
- Time savings from hours to minutes

*Target users:* Brokers, Retail Agencies

### Insurance Outsourcing Services

Comprehensive BPO services supporting the entire insurance policy lifecycle.

**Key features:**

- Certificate processing
- Data management and entry
- Document retrieval
- Endorsement processing
- Submission clearance
- Employee benefits eligibility management
- Commission posting

*Target users:* All insurance organizations

### Patra Assist

Virtual assistant staffing solution for insurance back-office operations.

**Key features:**

- Full\-time dedicated virtual assistants
- Back\-office task support
- Backlog elimination
- Trained insurance professionals

*Target users:* Agencies, Brokers

### Contact Center Solutions

Insurance-focused contact center services.

**Key features:**

- Email support
- Voice support
- Chat and text support
- Mail processing
- Print and virtual mail solutions

*Target users:* Carriers, Agencies, Brokers

## Category & focus

- Subcategories: Policy Checking, Document Processing, AI/ML Solutions, Virtual Assistants
- Insurance verticals: P&C, Group Benefits
- Target customers: Carriers, Brokers, MGAs, Wholesalers, Retail Agencies

## Notable customers

- \[Not publicly disclosed \- serves 880\+ insurance organizations\]

## Links

- Website: <https://www.patracorp.com>
- Directory profile: <https://insurtechlist.com/companies/patra/>
- Blog: <https://www.patracorp.com/resources/blog/>
- Careers: <https://www.patracorp.com/company/careers/>
- Support: <https://www.patracorp.com/contact/>
- Twitter: <https://twitter.com/patracorp>
- Linkedin: <https://www.linkedin.com/company/patra-corporation>
- Press/news: <https://www.patracorp.com/resources/press-releases/>
- Demo/contact: <https://www.patracorp.com/contact/>

---

*Last updated: 2026\-06\-05*