# Overalls

> LifeConcierge platform for employee benefits navigation and life admin support

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | New York, NY, USA |
| Founded | 2021 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Series A |

## Overview

Overalls is an employee benefits and life concierge platform for employers seeking to reduce workforce burnout and improve benefits utilization. The company serves enterprise clients and high-growth startups across North America, helping employees navigate supplemental insurance, group benefits, and everyday life tasks that pull them away from work.

The core product, LifeConcierge, combines human concierge experts with AI to handle personal requests across childcare, healthcare navigation, financial planning, home logistics, and travel. The platform uses the Overalls Intelligence Layer (OIL) to classify and route incoming requests to the appropriate expert in seconds. It integrates with existing HR systems and delivers service over multiple channels including SMS, email, Slack, and Microsoft Teams.

Overalls raised USD 4.6M total, with a USD 1.5M round closing in September 2024 backed by Silicon Valley Bank, Contour Venture Partners, and others. The company reports an 80+ NPS score, 3.2 hours unlocked per active user per week, and a 3x increase in EAP engagement among its employer clients. In 2026, Overalls was ranked #7 on Fast Company's World's Most Innovative Companies list in the Workplace category.

## Products & services

### LifeConcierge

A high-touch B2B SaaS concierge service that pairs employees with human experts amplified by AI to resolve personal life tasks and stressors. The platform pioneers a LIFE (Life Issues, Frustrations, and Events) employee benefit category designed to reduce burnout and improve productivity.

**Key features:**

- Request routing via the Overalls Intelligence Layer \(OIL\), which classifies and assigns tasks to expert concierges
- Coverage across childcare navigation, medical bill disputes, passport and travel logistics, pet emergencies, financial management, and home logistics
- Multi\-channel access via SMS, web, email, phone, Slack, and Microsoft Teams
- SOC 2 Type II, HIPAA, GDPR, and CCPA compliant

*Target users:* Employers, HR teams, employees

### CoreAssist Integration

A partnership integration with 5Star Life Insurance Company embedding LifeConcierge as a benefit alongside CoreAssist, a supplemental medical expense (GAP insurance) product.

**Key features:**

- Embedded LifeConcierge benefit tied to supplemental GAP insurance product
- Bundled delivery via employer benefits programs

*Target users:* Employers offering supplemental medical coverage

## Category & focus

- Subcategories: Employee Benefits Navigation, Life Concierge, Supplemental Insurance Support
- Insurance verticals: Group Benefits, Health
- Target customers: Employers

## Notable customers

- Coterie
- Beatbox Beverages
- Patreon
- Reddit
- Better Business Bureau
- Epic Group
- University of the Pacific

## Links

- Website: <https://getoveralls.com>
- Directory profile: <https://insurtechlist.com/companies/overalls/>
- Blog: <https://getoveralls.com/resources>
- Careers: <https://getoveralls.com/careers>
- Linkedin: <https://www.linkedin.com/company/getoveralls>

---

*Last updated: 2026\-06\-16*