# Nuvidio

> Digital trust infrastructure for secure video\-based identity validation and contract formalization in the insurance sector

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | LATAM |
| Headquarters | Belo Horizonte, Brazil |
| Founded | 2020 |
| Stage | Growth |
| Employees | 11-50 |
| Funding | Seed |

## Overview

Nuvidio is a digital trust infrastructure platform for financial institutions and insurance carriers in Latin America. The company provides video-based identity verification, consent recording, and compliance auditing tools that enable insurers to validate customer identities, formalize contracts, and record interactions with legal-grade evidence. Its platform addresses the need for secure, auditable digital journeys in insurance operations including policy contracting, property inspections, and claims formalization.

The platform is delivered as an API-first SaaS with white-label capabilities, supporting configurable integrations into existing client systems. Core products include a human-attended video service with security validations and routing automation, an AI-assisted autonomous flow for consent and agreement recording, and an AI-powered interaction analysis module for compliance monitoring. The platform emphasizes encrypted communications, facial biometrics, and end-to-end audit trails to satisfy regulatory requirements and reduce fraud risk.

Founded in 2020 by Janu Queiroz and Gustavo Alves, Nuvidio has grown to serve 50+ companies in the financial and insurance sectors with a team of 38. The company closed a post-seed funding round of USD 1.2M (BRL 6M) led by DOMO.VC in 2025 and reported USD 4.2M in revenue that year. Nuvidio was a sponsor of Insurtech Brasil 2026 in Sao Paulo and is expanding into Mexico, Colombia, and Argentina.

## Products & services

### VideoCall

A human-attended video service with integrated security validations and auditable interaction records. Enables encrypted video calls with intelligent routing, waiting queue management, and department automation. Features include geolocation, co-navigation, chat, and comprehensive session recording for legal compliance.

**Key features:**

- Encrypted video calls with intelligent routing and queue management
- Geolocation verification and co\-navigation capabilities
- Complete interaction recording with legal\-validity evidence
- White\-label configuration and API integration

*Target users:* Carriers, MGAs, financial institutions conducting remote customer interactions

### VideoAgreement

An AI-assisted autonomous flow for recording customer acceptances and consent with complete traceability. Captures text transcriptions and leverages AI to produce auditable records of agreement acceptance sessions.

**Key features:**

- AI\-powered text transcription of video interactions
- Autonomous consent and acceptance recording
- Complete traceability and audit trail generation
- Integration with existing customer journey systems

*Target users:* Insurers and lenders requiring documented consent for digital contracts

### Auditor\.IA

An AI-driven tool for voice and video interaction analysis designed to identify compliance risks and inconsistencies. Analyzes recorded interactions to flag regulatory violations and potential fraud patterns.

**Key features:**

- AI\-powered analysis of recorded voice and video sessions
- Compliance risk identification and flagging
- Inconsistency detection for fraud prevention
- Regulatory audit support

*Target users:* Compliance teams at carriers, financial institutions, and insurers

## Category & focus

- Subcategories: Identity Verification, Digital Contracting, Compliance Monitoring
- Insurance verticals: P&C Personal, P&C Commercial, Life & Annuity
- Target customers: Carriers, MGAs/MGUs, Brokers

## Notable customers

- 50\+ financial and insurance sector companies \(names not publicly disclosed\)

## Links

- Website: <https://nuvidio.com.br>
- Directory profile: <https://insurtechlist.com/companies/nuvidio/>
- Careers: <https://coodesh.com/en/companies/nuvidio>
- Support: <https://atendimento.nuvidio.com>
- Linkedin: <https://br.linkedin.com/company/nuvidio>

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*Last updated: 2026\-06\-25*