# Next Level Solutions

> Duck Creek implementation and managed services for P&C insurance carriers

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | Springfield, Missouri, USA |
| Founded | 2018 |
| Stage | Growth |
| Employees | 201-500 |
| Funding | Bootstrapped |

## Overview

Next Level Solutions (NLS) is a systems integrator and managed services provider focused exclusively on the Property and Casualty insurance market. The company partners with P&C carriers of all sizes across North America to implement, optimize, and support the Duck Creek Technologies platform. Their services span the full Duck Creek product suite, including initial implementations, platform upgrades, and ongoing operational support.

NLS delivers services across four practice areas: Duck Creek implementation, Quality Assurance as a Service (QAaaS), Shared Services (IT/DevOps), and cloud migration. The QAaaS practice operates as a dedicated testing function for P&C insurance systems, while the Shared Services practice provides centralized IT and DevOps support for carrier technology environments. Additional capabilities include data and analytics services, user experience design, and strategic advisory engagements for at-risk projects.

Founded in 2018 with two employees, the company has grown to more than 300 employees across three locations -- Springfield, Missouri; Tegucigalpa, Honduras; and Guaynabo, Puerto Rico. NLS holds Platinum and Golden Partner status from Duck Creek Technologies and was named Duck Creek Partner of the Year: North America in 2025.

## Products & services

### Duck Creek Implementation

Full lifecycle implementation, optimization, upgrade, and support services for the Duck Creek Technologies platform. NLS holds Platinum and Golden Partner certifications from Duck Creek University and covers the complete product suite across North America.

**Key features:**

- New system implementations for P&C carriers
- Platform upgrades and version migrations
- Ongoing post\-go\-live support and optimization
- Full Duck Creek product suite coverage

*Target users:* P&C insurance carriers

### Quality Assurance as a Service \(QAaaS\)

A managed QA practice that provides rigorous testing and issue resolution for P&C insurance systems. Structured to operate as an extension of a carrier's internal technology team.

**Key features:**

- End\-to\-end testing for Duck Creek and P&C core systems
- Proactive defect identification and resolution
- Test strategy, planning, and execution
- Supports both implementation projects and ongoing operations

*Target users:* P&C insurance carriers

### Shared Services \(IT/DevOps\)

A centralized IT and DevOps solution that supports P&C carriers through system transitions, ongoing operations, and project turnarounds.

**Key features:**

- Managed IT support for carrier technology environments
- DevOps pipeline setup and management
- Support during system conversions and project recoveries
- Scalable resource model for varying project demands

*Target users:* P&C insurance carriers

### Cloud Migration

Migration services that move P&C carrier systems from on-premise infrastructure to cloud-based environments, focusing on performance optimization and scalability.

**Key features:**

- Assessment and planning for cloud transitions
- Secure data and application migration
- Performance tuning post\-migration
- Supports carriers moving to cloud\-first strategies

*Target users:* P&C insurance carriers

### Data & Analytics

Data migration and analytics services delivered as part of Duck Creek implementations or as standalone engagements for P&C carriers.

**Key features:**

- Data migration planning and execution
- Analytics solution design for P&C carriers
- Integration with Duck Creek data structures

*Target users:* P&C insurance carriers

### Experience Design

User experience and interface design services for P&C insurance systems, focused on workflow optimization for policyholders and agents.

**Key features:**

- UX/UI design for insurance portals and workflows
- Agent and policyholder experience optimization
- Design integration with Duck Creek implementations

*Target users:* P&C insurance carriers

### Strategic Advisory

Consulting engagements covering operational strategy, project execution, and recovery for P&C technology programs that have encountered delivery challenges.

**Key features:**

- Project health assessment and recovery planning
- Execution strategy for complex P&C technology programs
- Operational optimization consulting

*Target users:* P&C insurance carriers

## Category & focus

- Subcategories: Policy Administration Systems, QA & Testing, IT/DevOps Managed Services, Cloud Migration
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Carriers

## Notable customers

- P&C insurance carriers across North America \(specific names not publicly disclosed\)

## Links

- Website: <https://www.nlsnow.com>
- Directory profile: <https://insurtechlist.com/companies/next-level-solutions/>
- Blog: <https://www.nlsnow.com/resources>
- Careers: <https://careers.nlsnow.com>
- Linkedin: <https://www.linkedin.com/company/nlsnow>

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*Last updated: 2026\-06\-04*