# NEOMO

> AI platform for insurance carriers: chatbots, automated FAQs, and semantic document matching

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Weyarn, Bavaria, Germany |
| Founded | 2012 |
| Stage | Startup |
| Employees | 1-10 |
| Funding | Bootstrapped |

## Overview

NEOMO is a customer engagement and document intelligence platform for insurance carriers, delivering AI-powered chatbots, automated FAQ generation, and semantic policy document matching. Based in Weyarn, Bavaria, the company develops natural language processing tools built specifically for insurers that need to handle policyholder communication and manage complex policy documentation.

The platform provides chatbots designed for policyholder support, an automated FAQ system that extracts questions and answers from policy documents and customer interactions, semantic version matching to detect differences across policy term variations, and insurance-specific search and autocomplete. NEOMO also delivers Microsoft Copilot Studio implementations tailored to insurance workflows and GDPR-compliant data governance solutions.

Founded in 2012 by Johannes Stiehler and Florian Lohmeier, NEOMO operates as a privately funded company. Its clients include large global insurance carriers and German insurance service providers managing multiple carrier websites and portals. The company is a member of the KI Bundesverband (German AI Association) and has received research funding certifications for AI development work between 2021 and 2024.

## Products & services

### Insurance AI Platform

Insurance-specific AI capabilities for carriers and their service providers, covering policyholder communication, document processing, and search.

**Key features:**

- Intelligent chatbots for policyholders providing 24/7 automated support
- Automated FAQ generation from policy documents and customer interactions
- Semantic version matching to identify and manage policy term differences across document versions
- Insurance\-specific search and autocomplete for carrier terminology and product concepts
- Content reuse tools to repurpose policy content across web, mobile, and support channels

*Target users:* Insurance carriers, insurance service providers

### Copilot Studio Implementations

Custom Microsoft Copilot implementations configured for insurance operational workflows.

**Key features:**

- Data source integration and workflow automation
- AI\-assisted document review and categorization
- Business process optimization using generative AI

*Target users:* Insurance carriers and their IT and operations teams

### Software & Consulting

Custom software development and consulting for data automation, document processing, and compliance.

**Key features:**

- Software architecture and project delivery
- Data automation and document processing
- GDPR compliance and data governance solutions
- Textual data analysis using NLP and machine learning methods

*Target users:* Insurance companies in the EMEA region

## Category & focus

- Subcategories: Chatbots, Document Management, Search & Autocomplete, Content Automation
- Insurance verticals: P&C Personal, P&C Commercial, Life & Annuity
- Target customers: Carriers

## Notable customers

- Large global insurance carriers \(enterprise search implementations\)
- German insurance service providers managing carrier websites

## Links

- Website: <https://www.neomo.com>
- Directory profile: <https://insurtechlist.com/companies/neomo/>
- Blog: <https://www.neomo.com/en/blog>
- Contact: <https://www.neomo.com/en/contact>
- Webinar: <https://www.neomo.com/en/webinar/registration>
- Linkedin: <https://www.linkedin.com/company/neomo>
- Insurance solutions: <https://www.neomo.com/en/for-insurance-companies>

---

*Last updated: 2026\-07\-23*