# Mosaics Digital Technologies > AI\-driven hyperautomation platform for insurance and financial services operations ## At a glance | Field | Value | | --- | --- | | Category | Insurtech Infrastructure | | Type | Solutions Provider | | Region | EMEA | | Headquarters | Tel Aviv, Israel | | Founded | 2016 | | Stage | Growth | | Employees | 11-50 | | Funding | Bootstrapped | ## Overview Mosaics Digital Technologies is an insurtech infrastructure platform for insurance carriers and financial institutions, providing AI-driven hyperautomation that targets core operational workflows -- particularly those tied to human expertise and judgment. The company focuses on automating complex back-office processes while leaving existing legacy systems intact, addressing the operational friction that persists when insurers rely on aging IT infrastructure. The platform is composed of three main components: a human-facing interface for guided task execution, a non-intrusive connector layer for legacy systems, and an orchestration engine that manages end-to-end operational flows including email processing, document extraction, and role-based task routing. The technology integrates with existing enterprise applications such as Salesforce, Guidewire, and Duck Creek without requiring changes to the underlying systems. The company is bootstrapped and based in Tel Aviv. Mosaics targets the segment of insurer operating costs attributed to human-intensive judgment-dependent tasks, citing an opportunity to automate more than half of those costs through its platform. ## Products & services ### Users Accelerator A task-driven interface layer that guides workers through AI-assisted operational decisions. It is designed to improve throughput and accuracy on complex tasks where human judgment remains required. **Key features:** - AI\-driven workflow suggestions for human\-in\-the\-loop tasks - Task queuing and prioritization - Performance monitoring and productivity tracking *Target users:* Insurance operations staff, underwriting and claims teams ### Legacy Runner A low-code, non-intrusive integration layer that connects legacy core systems to modern automation workflows without modifying underlying code or requiring data migration. **Key features:** - Zero\-modification legacy system integration - REST API exposure for existing applications - CMS and third\-party system connectors *Target users:* IT teams at insurance carriers running aging policy or claims administration systems ### Operations Optimizer An end-to-end orchestration platform that manages multi-step insurance workflows. It includes modules for communication capture, process management, document handling, and role administration. **Key features:** - Email listener for inbound communication processing - PDF data extraction for unstructured document intake - Process Manager for workflow orchestration and escalation - Role Manager for access control and task assignment *Target users:* Operations managers, claims handlers, underwriting teams ## Category & focus - Subcategories: Hyperautomation, Process Automation, Legacy Integration, Low\-Code Platform - Insurance verticals: P&C Commercial, Life & Annuity, Specialty/E&S - Target customers: Carriers ## Notable customers - Customer names not publicly disclosed; case study demonstrates reduction of a 25\-minute manual process to 5 minutes ## Links - Website: - Directory profile: - Linkedin: --- *Last updated: 2026\-06\-25*