# Mediator

> Portfolio\-management software for insurance brokers and agents

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Cartagena, Murcia, Spain |
| Founded | 2003 |
| Stage | Startup |
| Employees | 1-10 |
| Funding | Bootstrapped |

## Overview

Mediator is an agency management platform for insurance brokers and agents across Spain and Latin America, covering P&C and life lines.

Built and sold by Terralogia SL under the product name MEDIATOR 10.78, the platform is a Windows desktop CRM that consolidates client, policy, receipt, and claims records for brokers who place business with multiple carriers. It imports policy and claims data daily from more than 35 insurance carriers, including Allianz, Mapfre, Zurich, Axa, and Generali, via Spain's EIAC file-exchange standard, and adds two-way WhatsApp messaging, bulk SMS and email campaigns, and digital document archiving. Data is stored locally on the customer's own machine rather than in a third-party cloud, which the company positions as a data-ownership differentiator against cloud-hosted competitors.

Mediator reports more than 1,000 active mediators using the platform daily across Spain and Latin America (Argentina, Mexico, Colombia, Chile, and Peru). The company is a small, privately held Sociedad Limitada with no external funding, priced on a pay-as-you-go subscription starting at EUR 99 per month across three tiers, with no long-term contract and a 30-day money-back guarantee.

## Products & services

### MEDIATOR 10\.78

Windows desktop CRM for managing an insurance brokerage's full book of business, covering clients, policies, receipts/premiums, and claims across multiple carriers.

**Key features:**

- Daily data import from 35\+ insurance carriers via EIAC connectivity \(Allianz, Mapfre, Zurich, Axa, Generali, and others\)
- Two\-way WhatsApp messaging integrated at the client, policy, receipt, or claim level, plus bulk SMS and email campaigns
- Eight branded email design templates that auto\-populate company name, corporate color, and sender signature
- Sales\-opportunity tracking supporting up to three competing quotes per opportunity
- Client contact\-preference tracking with alerts for outreach scheduled outside a client's stated window
- Digital document archiving and multi\-user remote access
- Local, on\-device data storage rather than third\-party cloud hosting

*Target users:* Independent insurance brokers, exclusive and linked agents, and commercial collaborators managing multi\-carrier books of business

## Category & focus

- Subcategories: Agency Management System, Broker CRM, Carrier Connectivity
- Insurance verticals: P&C Personal, P&C Commercial, Life & Annuity
- Target customers: Brokers, Agents/Agencies

## Links

- Website: <https://www.mediator.es>
- Directory profile: <https://insurtechlist.com/companies/mediator/>
- Blog: <https://www.mediator.es/novedades/>
- Linkedin: <https://es.linkedin.com/company/terralogia-sl>

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*Last updated: 2026\-08\-10*