# Matterport > 3D digital twin platform for property documentation, inspection, and claims processing ## At a glance | Field | Value | | --- | --- | | Category | Claims Technology | | Type | Solutions Provider | | Region | NA | | Headquarters | Sunnyvale, CA, USA | | Founded | 2011 | | Stage | Enterprise | | Employees | 201-500 | | Funding | Acquired | ## Overview Matterport is a 3D digital twin platform that converts 360-degree imagery into navigable spatial models used by P&C insurance carriers, claims adjusters, underwriters, and forensics professionals. The platform enables remote property inspection and documentation, reducing the need for on-site visits during claims processing and loss control workflows. The platform captures spatial data through cameras or mobile devices and generates floor plans, measurements, and annotated 3D models. For insurance workflows, its TruePlan for Xactimate product produces Xactimate-compatible floor plans automatically within 48 hours, allowing adjusters to complete estimates without site visits. The technology also creates court-admissible documentation for forensics and litigation use cases. Matterport was publicly traded on NASDAQ following a 2021 SPAC merger and had raised approximately USD 469M in total venture funding before being acquired by CoStar Group in February 2025 for USD 1.6B. It now operates as a standalone business unit within CoStar. Notable insurance customers include EMC Insurance Companies, which uses the platform for claims and loss control. ## Products & services ### Matterport 3D Platform The core platform captures 360-degree imagery and processes it into navigable 3D digital twins. Users can embed annotations, generate schematic floor plans, take measurements, export high-resolution photography, and produce downloadable asset bundles (MatterPak) for downstream use. **Key features:** - Navigable 3D spatial models from 360\-degree camera capture - Schematic floor plan generation with door types and material identification - Measurement tools for accurate as\-built documentation - Mattertags for embedded annotations within 3D scenes - Guided video tour export and 4K photography output *Target users:* Insurance carriers, underwriters, property managers, facilities teams, construction project managers ### TruePlan for Xactimate A specialized insurance product that generates Xactimate-compatible floor plans from Matterport captures within 48 hours. Allows claims adjusters to complete remote estimate workflows using accurate as-built data without requiring a site visit. **Key features:** - Automatic floor plan generation compatible with Xactimate claims software - Remote estimate completion for P&C property claims - Accurate as\-built sketches including door types and material details - Reduces manual sketch time by up to 70% *Target users:* Claims adjusters, TPAs, independent adjusters, property claims teams ### Insurance Solutions Suite A set of use-case-specific capabilities for insurance professionals across four workflow areas. **Key features:** - Underwriting: pre\-loss asset documentation to reduce reinspection needs - Claims processing: remote review tools to shorten claim cycle times - Forensics: court\-admissible 3D scene documentation to prevent scene spoilage - Restoration: spatial documentation for restoration contractors working with carriers *Target users:* Underwriters, claims adjusters, forensics professionals, restoration contractors ## Category & focus - Subcategories: Remote Inspection, Loss Documentation, Claims Estimation, Forensics Documentation - Insurance verticals: P&C Personal, P&C Commercial, Specialty/E&S - Target customers: Carriers, TPAs, Agents/Agencies ## Notable customers - EMC Insurance Companies \(claims and loss control\) - Dry Patrol \(insurance adjuster workflows\) ## Links - Website: - Directory profile: - Blog: - Careers: - Linkedin: - Brand guidelines: - Insurance solutions: - Trueplan for xactimate: --- *Last updated: 2026\-05\-17*