# Mandon Software

> Broking and policy administration software for UK insurance brokers, MGAs, and Lloyd's coverholders\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Belfast, Northern Ireland, United Kingdom |
| Founded | 1999 |
| Stage | Established |
| Employees | 11-50 |
| Funding | Acquired |

## Overview

Mandon Software is a policy administration and broking software provider for insurance brokers, agencies, MGAs, and Lloyd's coverholders in the P&C market. The company operates exclusively within insurance and has built software for the industry since 1999.

Its core product, MPACS, is a modular broking and policy administration platform covering documenting, rating, quoting, renewing, claims handling, marketing, interfacing, and auditing for front- and back-office insurance operations. Built on the Progress OpenEdge database, MPACS is configurable to individual business workflows and is deployed either on-premises or in the cloud.

Mandon Software is based in Belfast, Northern Ireland, and is a wholly owned subsidiary of ICW Group Holdings Limited. Its client base spans three continents and includes structural warranty, marine, and specialty insurance businesses such as ICW, Nautical Insurance Services, Yachtmaster Insurance Services, and Class Insurance, with several client relationships of four years or longer.

## Products & services

### MPACS

A modular, client-configurable broking and policy administration platform for insurance brokers, agencies, MGAs, and Lloyd's coverholders. It provides front- and back-office functionality across documenting, rating, quoting, renewing, claims handling, marketing, interfacing, and auditing.

**Key features:**

- Configurable to individual business workflows
- Front\-office and back\-office broking and policy administration
- Claims handling and renewals processing
- On\-premises or cloud deployment

*Target users:* Insurance brokers, agencies, MGAs, and Lloyd's coverholders

## Category & focus

- Subcategories: Policy Administration, Broking/Agency Management, Claims Handling
- Insurance verticals: P&C Commercial, Specialty/E&S
- Target customers: Brokers, MGAs/MGUs, Agents/Agencies

## Notable customers

- ICW Group Holdings Limited \(parent company and client; structural warranty market; 5\+ year partnership\)
- Nautical Insurance Services \(client since 2000\)
- Yachtmaster Insurance Services
- Class Insurance \(4\+ year partnership\)

## Links

- Website: <https://mandon.co.uk>
- Directory profile: <https://insurtechlist.com/companies/mandon-software/>
- Blog: <https://mandon.co.uk/resources>
- About: <https://mandon.co.uk/about>
- Linkedin: <https://uk.linkedin.com/company/mandon-software-limited>
- Mpacs product page: <https://www.mandon.co.uk/MPACS-Insurance-Broker-Software>

---

*Last updated: 2026\-08\-10*