# Makeitright

> Software automation and InsurTech solutions for the Polish banking and insurance market

## At a glance

| Field | Value |
| --- | --- |
| Category | Insurtech Infrastructure |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Warsaw, Poland |
| Founded | 2013 |
| Stage | Established |
| Employees | 201-500 |
| Funding | PE-Backed |

## Overview

Makeitright is a software development and process automation company serving the banking and insurance sectors in Poland and across Europe. The firm focuses on robotization, automation, and digital transformation projects, helping carriers and brokers reduce back-office costs, streamline operations, and modernize legacy processes through AI and RPA-based solutions.

The company delivers a range of services including process automation using RPA, test automation with AI-assisted QA, body and team leasing, contract administration, and cybersecurity. For the insurance sector specifically, Makeitright has developed dedicated InsurTech modules covering sales network management, auxiliary ledger support, claims settlement mobile apps, court case management, Facebook ChatBot integration, and BrokerUFG -- a digital platform for managing insurance Guarantee Fund requests for brokers.

Makeitright employs 200+ specialists and has completed 89+ projects for 35+ clients across Europe. The company is part of the ProService Finteco group and became PE-backed in 2025 following acquisition by Innova Capital Group from Oaktree Capital. It received first place for best InsurTech technological solution in Poland at the 2024 Fintech StartUp Arena competition.

## Products & services

### InsurTech Solutions

A suite of specialized software modules developed for the Polish insurance market, covering the full value chain from sales to claims.

**Key features:**

- Sales network management and reporting
- Auxiliary ledger support for insurance accounting
- BrokerUFG \-\- digital platform for Guarantee Fund \(UFG\) requests for brokers
- Court case management systems for claims disputes
- Mobile app for rapid claims settlement and field inspections
- AI\-powered insurance tools and ChatBot for Facebook

*Target users:* Insurance carriers, brokers, agents

### Process Automation \(RPA\)

End-to-end robotic process automation services: analysis of business processes through structured interviews, automation design, and implementation using RPA technology.

**Key features:**

- Business process analysis and workflow mapping
- RPA implementation to reduce manual handling costs
- Reduction of overtime and increase in employee satisfaction
- Scalable automation across back\-office operations

*Target users:* Insurance carriers, financial institutions

### Test Automation

AI-assisted quality assurance and automated testing frameworks for insurance and banking software.

**Key features:**

- AI\-driven QA testing for insurance platforms
- Automated testing suites with continuous monitoring
- Regression, integration, and performance testing coverage

*Target users:* Insurance IT teams, software vendors

### Body & Team Leasing

Flexible access to individual IT specialists and augmented teams for project-based engagements.

**Key features:**

- Access to specialists in IT, automation, and insurance domain expertise
- Flexible engagement models for short\- or long\-term projects
- Skills spanning RPA, AI, QA, and backend development

*Target users:* Carriers, brokers, fintech companies

### Cybersecurity

Security audit services and employee training programs to help enterprises meet regulatory requirements.

**Key features:**

- Cybersecurity audits and gap analysis
- Compliance\-oriented security training programs
- Support for regulatory requirements \(GDPR, NIS2\)

*Target users:* Insurance carriers, financial institutions

## Category & focus

- Subcategories: Process Automation, RPA, Claims Technology, Customer Engagement
- Insurance verticals: P&C Commercial, P&C Personal, Specialty/E&S
- Target customers: Carriers, Brokers

## Notable customers

- Trasti \(built integrated FlexiBlock transaction system\)
- ProService Finteco \(group company\)

## Links

- Website: <https://makeitright.pl>
- Directory profile: <https://insurtechlist.com/companies/makeitright/>
- Careers: <https://makeitright.pl/en/career-en/>
- Linkedin: <https://www.linkedin.com/company/makeitright>
- Products: <https://makeitright.pl/en/products/>
- Insurtech solutions: <https://makeitright.pl/en/insure-tech/>

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*Last updated: 2026\-06\-14*