# Lukango > Business insurance for microbusinesses, simplified ## At a glance | Field | Value | | --- | --- | | Category | Distribution & Sales | | Type | Solutions Provider | | Region | EMEA | | Headquarters | London, United Kingdom | | Founded | 2021 | | Stage | Startup | | Employees | 1-10 | | Funding | Seed | ## Overview Lukango is a digital insurance intermediary based in London that provides business insurance products tailored to microbusinesses and small entrepreneurs. The platform targets underserved segments of the SME market -- business owners who typically struggle to identify and access appropriate coverage -- by simplifying the purchase process through an algorithmic approach that matches individual business needs to relevant products. The platform offers a range of commercial insurance lines delivered via a digital-first interface, including professional indemnity, public liability, cyber, employers liability, and directors and officers coverage. Lukango operates as an intermediary, partnering with specialist underwriters such as Markel to deliver admitted products, while Pro MGA Solutions Ltd handles FCA-regulated compliance functions. The company is API-capable, enabling potential embedded insurance partnerships with third-party platforms. Founded in 2021 by Joanne Safo and Mark Dennis, Lukango raised a £275k pre-seed round in August 2022 from four investors. The company has received notable industry recognition including InsurTech of the Year at the Business Awards UK (2023), the InsurTech50 ranking (2024), and the InsurTech30 Competition win via TechRound (2023). CEO Joanne Safo was appointed to the InsurTech UK Council in 2026. ## Products & services ### Business Equipment Insurance Coverage for business assets, machinery, and equipment against loss or damage. **Key features:** - Physical asset protection for tools and machinery - Coverage for loss or accidental damage - Tailored to small business needs *Target users:* Microbusiness owners with physical equipment or stock ### Cyber & Data Risks Insurance Protection against cyber threats, data breaches, and digital security incidents. **Key features:** - Coverage for cyber attacks and data loss - Applicable to tech\-focused small businesses - Supports FCA\-regulated digital commerce *Target users:* Tech startups and small online businesses ### Professional Indemnity Insurance Coverage for professional negligence, errors, or omissions in service delivery. **Key features:** - Claims protection for service\-based businesses - Required for many regulated professions - Customized to individual service types *Target users:* Consultants, freelancers, and professional service providers ### Public Liability Insurance Third-party liability protection covering injury or property damage caused to customers or the public. **Key features:** - Essential coverage for businesses with public\-facing operations - Covers injury and property damage claims - Suitable for retailers, coffee shops, and trade businesses *Target users:* Customer\-facing microbusinesses and small retailers ### Employers Liability Insurance Coverage for claims from employees injured or made ill in the course of their work. **Key features:** - Legal requirement for most UK businesses with employees - Covers workplace injury and illness claims - Structured for very small headcounts *Target users:* Microbusinesses with one or more employees ### Directors & Officers Liability Personal liability protection for company directors and officers against claims arising from business decisions. **Key features:** - Covers legal defense costs - Protects individuals from company\-related claims - Relevant for founder\-led small businesses *Target users:* Company founders and directors of small businesses ### Legal Expenses Insurance Coverage for legal costs arising from business disputes and regulatory matters. **Key features:** - Covers solicitor fees and legal proceedings - Applicable to employment, contract, and tax disputes - Reduces financial risk from unexpected legal challenges *Target users:* Small business owners exposed to contractual or regulatory risk ### Product Liability Insurance Protection against claims arising from products sold that cause injury or damage. **Key features:** - Covers claims for defective products - Applicable to retailers and manufacturers - Combined coverage options available with other lines *Target users:* Small retailers and product\-based businesses ### Stock Insurance Inventory protection against loss or damage to business goods. **Key features:** - Covers theft, fire, and accidental damage - Relevant for product\-based businesses - Can be bundled with other business insurance lines *Target users:* Small retailers and inventory\-holding businesses ## Category & focus - Subcategories: Digital Storefront, Embedded Insurance - Insurance verticals: P&C Commercial, Specialty/E&S - Target customers: Consumers ## Notable customers - Markel \(underwriting and insurance capacity provider\) - Pro MGA Solutions Ltd \(FCA\-authorized MGA for regulatory compliance\) ## Links - Website: - Directory profile: - Linkedin: - Press/news: --- *Last updated: 2026\-06\-16*