# Liazon

> The industry\-leading private benefits exchange empowering employers to move from defined\-benefit to defined\-contribution health and benefits funding\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | Buffalo, New York, USA |
| Founded | 2007 |
| Stage | Established |
| Employees | 201-500 |
| Funding | Acquired |

## Overview

Liazon is the industry-leading private benefits exchange platform, enabling employers to transition from defined-benefit to defined-contribution health and benefits funding strategies. Founded in 2007 by insurance and healthcare veterans in Buffalo, New York, the company has established itself as a critical technology provider in the employee benefits space.

The flagship product, Bright Choices Exchange, is an online benefits marketplace where employees personalize their coverage selections within employer-set budgets. The platform guides employees through decisions spanning health insurance, dental, vision, life insurance, disability, and voluntary benefits from multiple carriers. Liazon integrates with 75+ medical carriers and numerous ancillary benefit providers to deliver real-time quoting and enrollment.

Acquired by Willis Towers Watson (WTW) in November 2013 for USD 215 million, Liazon continues to operate as a key division within WTW's benefits administration portfolio. The platform now serves over 1,000 employer clients across 23 states, manages enrollment for more than 10,000 employees, and operates through a network of 400+ broker partners, including nine of the ten largest US insurance brokers.

## Products & services

### Bright Choices Exchange

A multi-carrier private benefits exchange allowing employees to select customized coverage combinations within employer-defined contribution budgets. The exchange integrates with 75+ medical carriers, dental, vision, life, disability, and telemedicine providers.

**Key features:**

- Multi\-carrier real\-time quoting and enrollment
- Defined contribution budget management for employers
- Employee plan comparison and decision support tools
- Support for health, dental, vision, life, disability, and voluntary benefits

*Target users:* Employers, Broker Partners

### Employer Budget Tools

Defined contribution strategy solutions enabling employers to set predictable healthcare and benefits budgets, controlling costs while maximizing employee choice and satisfaction.

**Key features:**

- Defined contribution budget modeling and reporting
- Benefits spend analytics and employee selection pattern insights
- Cost predictability and budget control for HR and finance teams

*Target users:* Employers, HR and Benefits Managers

### Decision Support & Education

Comprehensive educational materials, plan comparisons, and guided enrollment interfaces that help employees make informed benefits decisions across all coverage types.

**Key features:**

- Guided enrollment workflows
- Side\-by\-side plan comparison tools
- Educational content on health, dental, vision, and voluntary benefits

*Target users:* Employees

### Broker Partner Programme

Licensing model enabling benefits brokers to offer private exchange capabilities to their employer clients, distributed under the Bright Choices brand or as third-party proprietary exchanges.

**Key features:**

- White\-label and co\-branded exchange options
- Broker\-branded employee enrollment experience
- Access to Liazon carrier network and decision tools

*Target users:* Benefits Brokers

### Integration & Administration

Reporting tools and integrations with HR and payroll systems supporting automated enrollment administration and carrier data exchange.

**Key features:**

- HR and payroll system integrations
- Automated enrollment administration
- Benefits spend and selection reporting for employers

*Target users:* Employers, HR and Benefits Administrators

## Category & focus

- Subcategories: Benefits Exchange, Employee Benefits Technology, Defined Contribution Benefits
- Insurance verticals: Health, Group Benefits
- Target customers: Employers, Brokers

## Notable customers

- Nine of the ten largest US insurance brokers \(as distribution partners\)
- Blackstone Equity Healthcare \(preferred private exchange partner\)
- Over 1,000 employer clients across 23 states

## Links

- Website: <https://liazon.com>
- Directory profile: <https://insurtechlist.com/companies/liazon/>
- About: <https://liazon.com/about-us/>
- Brokers: <https://liazon.com/brokers/>
- Linkedin: <https://www.linkedin.com/company/liazon>
- Platform: <https://brightchoices.liazon.com>

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*Last updated: 2026\-06\-03*
