# ITEna Solutions

> The general insurance software specialist for the Cyprus and European market since 1999

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Nicosia, Cyprus |
| Founded | 1999 |
| Stage | Established |
| Employees | 51-200 |
| Funding | Bootstrapped |

## Overview

ITEna Solutions is a general insurance software provider for P&C carriers in Cyprus and the wider European market. Founded in 1999 and based in Nicosia, the company builds purpose-built policy administration, claims, and accounting software tailored to regional regulatory and market requirements.

The company's flagship platform, Insurance Central, covers the full operational spectrum of a general insurance carrier, from claims processing and policy administration to accounting. ITEna also provides Online Payments, a payment processing offering built on card network integration, ISO 8583 protocol standards, and SEPA Direct Debit, which integrates with Insurance Central or runs as a standalone module. The company is developing a cloud-based, multi-tenant SaaS platform that will extend Insurance Central's capabilities to insurance agencies.

ITEna is a bootstrapped, self-funded vendor that has operated independently for more than 25 years. Its platforms support 20+ enterprise clients, roughly 700 internal users, and about 3,000 web users.

## Products & services

### Insurance Central

A purpose-built policy administration, claims, and accounting platform for general insurance companies, covering the full operational lifecycle from claims processing through financial accounting.

**Key features:**

- Claims processing and policy administration in a single platform
- Accounting and financial workflows built for general insurance carriers
- Cloud deployment options alongside on\-premise installations

*Target users:* General insurance carriers \(CGU companies\) in Cyprus and European markets

### Online Payments

A payment processing offering with card network integration, ISO 8583 protocol support, and SEPA Direct Debit processing, available as an Insurance Central add-on or as a standalone module.

**Key features:**

- Card network integration for customer payment processing
- ISO 8583 protocol compliance
- SEPA Direct Debit processing

*Target users:* Insurance companies needing modern payment infrastructure

### Insurance Agency SaaS Platform

A cloud-based, multi-tenant SaaS platform in development that will bring Insurance Central's capabilities to insurance agencies that cannot support on-premise deployments.

**Key features:**

- Multi\-tenant cloud architecture
- Designed for smaller agencies without on\-premise infrastructure

*Target users:* Insurance agencies \(upcoming\)

## Category & focus

- Subcategories: Policy Administration, Claims Management, Billing & Accounting, Payments Processing
- Insurance verticals: P&C Commercial, P&C Personal
- Target customers: Carriers, Agents/Agencies

## Links

- Website: <https://itenasolutions.com>
- Directory profile: <https://insurtechlist.com/companies/itena-solutions/>
- Careers: <https://itenasolutions.com/careers>

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*Last updated: 2026\-08\-07*