# InvoiceCloud

> Integrated Digital Payments, Intuitive Experiences

## At a glance

| Field | Value |
| --- | --- |
| Category | Billing & Payments |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | Boston, MA |
| Founded | 2009 |
| Stage | Enterprise |
| Employees | 501-1000 |
| Funding | PE-Backed |

## Overview

InvoiceCloud is a leading provider of online bill payment services, offering a cloud-based electronic bill presentment and payment (EBPP) platform. Founded in 2009, the company has grown to become one of the leading disruptors in the digital payments space, helping institutions prioritize customer experience across the utility, government, and insurance industries.

The company's insurance payment platform enables carriers, TPAs, and MGAs to deliver bills and accept payments digitally. InvoiceCloud modernizes premium collections with a secure, self-service portal for policyholders, supporting multiple payment methods including credit/debit cards, ACH transfers, and digital wallets for both inbound premiums and outbound claims disbursements.

InvoiceCloud processes billions in payments annually and has partnered with more than 225 insurance carriers to transform their payments experience. The company was part of EngageSmart, which was acquired by Vista Equity Partners in January 2024, after which InvoiceCloud began operating as an independent company.

## Products & services

### Digital Payment Platform

A comprehensive EBPP system that enables insurance carriers to modernize premium collections and claims disbursements with secure, self-service portals.

**Key features:**

- One\-click payment processing
- Multiple payment methods \(credit/debit, ACH, digital wallets\)
- Guest checkout experience
- AutoPay enrollment capabilities
- Paperless billing options
- Personalized email and SMS reminders

*Target users:* Carriers, billing teams, policyholders

### Claims Disbursement

Real-time digital payout capabilities for claims, refunds, and other outbound payments.

**Key features:**

- Real\-time digital payouts via direct deposit, push\-to\-debit, or virtual cards
- Multi\-party and lienholder payment support
- Automated binder and refund processing

*Target users:* Claims teams, policyholders, claimants

### Payment Analytics & Reconciliation

Automated reconciliation and reporting tools with real-time dashboards.

**Key features:**

- 99% automated reconciliation match rate
- Real\-time dashboards tracking payment trends
- Delinquency rate monitoring
- Adoption metrics and analytics

*Target users:* Finance teams, operations managers

## Category & focus

- Subcategories: Electronic Bill Presentment, Payment Processing, Claims Disbursement
- Insurance verticals: P&C, Life & Annuity, Health, Specialty
- Target customers: Carriers, MGAs, TPAs

## Notable customers

- 225\+ insurance carriers
- 3,200\+ total customers across utilities, government, and insurance

## Links

- Website: <https://invoicecloud.net>
- Directory profile: <https://insurtechlist.com/companies/invoicecloud/>
- Blog: <https://invoicecloud.net/blog>
- Careers: <https://invoicecloud.net/careers>
- Linkedin: <https://www.linkedin.com/company/invoice-cloud-inc>
- Press/news: <https://invoicecloud.net/press-room>
- Demo/contact: <https://invoicecloud.net/contact-us>
- Insurance solutions: <https://invoicecloud.net/industries/insurance>

---

*Last updated: 2026\-03\-25*