# Integrity Software

> Policy administration software for South Africa's short\-term insurance market\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Kloof, KwaZulu-Natal, South Africa |
| Founded | 1999 |
| Stage | Established |
| Employees | 11-50 |
| Funding | Bootstrapped |

## Overview

Integrity Software is a policy administration platform for short-term
(P&C) insurance brokers, underwriting managing agents, and insurers in
South Africa. The modular system covers the full insurance lifecycle in
one integrated platform, spanning quoting, new business, endorsements,
renewals, and cancellations through to claims handling, underwriting,
and premium billing and finance.

The company also provides implementation, training, and ongoing support
services to clients adopting the platform. It was founded in 1999 and
began as a small team focused on the short-term insurance market before
growing into one of the more established insurance administration
software providers in South Africa.

Integrity Software remains independently owned, with no funding rounds
or acquisition activity on record. The platform administers more than
100,000 active policies and processes over R3.7 billion in gross written
premium annually, with customers spanning independent brokerages across
South Africa.

## Products & services

### Policy Management

Handles the full policy lifecycle for short-term insurance brokers, underwriting managing agents, and insurers, from quoting and new business through endorsements, renewals, and cancellations.

**Key features:**

- Quoting and new business capture
- Policy endorsements and mid\-term adjustments
- Renewal and cancellation processing

*Target users:* Insurance brokers, underwriting managing agents, insurers

### Claims Management

Structured, rules-based claims processing with document tracking and audit trails.

**Key features:**

- Rules\-based claims workflow
- Document tracking
- Audit trail on claims activity

*Target users:* Claims teams at brokers, UMAs, and insurers

### Billing & Finance

Premium collection, commission tracking, reconciliation, and real-time reporting across the policy book.

**Key features:**

- Premium collection
- Commission tracking
- Reconciliation and real\-time reporting

*Target users:* Finance and accounts teams at brokers, UMAs, and insurers

### Consulting Services

Implementation, training, and ongoing support for clients adopting the platform.

**Key features:**

- Implementation support
- User training
- Ongoing customer support

*Target users:* New and existing platform clients

## Category & focus

- Subcategories: Policy Administration, Claims Management, Billing & Finance
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Brokers, MGAs/MGUs, Carriers

## Notable customers

- Kalahari Insurance Brokers
- Vision Risk Solutions
- Michael Cocks & Associates
- Spectrum Insurance Brokers
- Anneline Kilpatrick Insurance Brokers

*100,000\+ active policies administered; R3\.7B\+ gross written premium processed annually*

## Links

- Website: <https://www.integrity.co.za>
- Directory profile: <https://insurtechlist.com/companies/integrity-software/>
- Blog: <https://www.integrity.co.za/blog>
- About: <https://www.integrity.co.za/about-us>
- Careers: <https://www.integrity.co.za/careers>
- Linkedin: <https://za.linkedin.com/company/integrity-software-south-africa>

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*Last updated: 2026\-08\-09*