# Insuresoft

> Core tech that lets you shine \- All\-in\-one P&C insurance platform

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | Tuscaloosa, Alabama |
| Founded | 1993 |
| Stage | Established |
| Employees | 51-200 |
| Funding | Acquired |

## Overview

Insuresoft is a P&C insurance software provider offering the Diamond Platform, an all-in-one enterprise insurance solution that has been serving the industry for over 30 years. Originally established as the carrier division within Applied Systems in 1993, Insuresoft became an independent company in 2004 when Applied Systems was sold and the Eustace family retained the carrier division.

The company serves insurance carriers, managing general agents (MGAs), and third-party administrators (TPAs) across all 50 US states. Diamond processes over $3 billion in P&C insurance premiums annually and has over 375 modules in production. Insuresoft boasts a 95% client renewal rate and 100% implementation success rate, with every implementation reaching production.

In 2019, Insuresoft was acquired by Volaris Group, becoming part of their Insurance and Benefits Administration vertical. The company maintains offices in Tuscaloosa, Alabama and University Park, Illinois.

## Products & services

### Diamond Policy Administration

Comprehensive policy administration system for P&C insurers supporting diverse lines of business.

**Key features:**

- Full policy lifecycle management
- Support for Personal, Commercial, Specialty, Farm, Non\-standard Auto, Workers' Comp
- Rate and rule configuration via Diamond Composer \(low\-code tool\)
- Coverage design to digital experiences

*Target users:* Carriers, Underwriters, Product Teams

### Diamond Claims Management

Enterprise claims administration system for P&C insurance.

**Key features:**

- End\-to\-end claims processing
- Workflow automation
- Document management
- Integration with third\-party data providers

*Target users:* Carriers, Claims Teams, TPAs

### Diamond Billing

Insurance billing system integrated with policy and claims modules.

**Key features:**

- Flexible billing configurations
- Payment processing
- Agency bill and direct bill support
- Delinquency management

*Target users:* Carriers, Finance Teams

### Diamond Digital Engagement

Self-service portals for agents and policyholders.

**Key features:**

- Agent portal
- Policyholder portal
- Mobile\-responsive design
- Real\-time policy access

*Target users:* Agents, Policyholders

### Acumen Analytics

Business intelligence and analytics module for Diamond platform.

**Key features:**

- Diamond Data Warehouse
- Operational reporting
- Performance dashboards
- Predictive analytics

*Target users:* Business Analysts, Executives

### Diamond Composer

Low-code configuration tool for the Diamond platform.

**Key features:**

- No\-code/low\-code configuration
- Rate and rule updates
- Workflow customization
- Product launches without development

*Target users:* Business Users, IT Teams

## Category & focus

- Subcategories: Policy Administration, Claims Management, Billing, Digital Engagement, Analytics
- Insurance verticals: P&C Personal, P&C Commercial, Specialty, Farm, Workers' Comp
- Target customers: Carriers, MGAs, TPAs

## Notable customers

- Hallmark Financial Services
- Bluefire Insurance
- Mendota Insurance
- Buckeye Insurance Group
- Figo Pet Insurance
- Safeway Property Insurance Company
- Nevada General Insurance Company
- Align General Insurance Agency
- Diamond Specialty Insurance
- Lighthouse Casualty Insurance Company
- Strategic Cat Solutions \(SCS\)

## Links

- Website: <https://www.insuresoft.com>
- Directory profile: <https://insurtechlist.com/companies/insuresoft/>
- News: <https://www.insuresoft.com/discover/news/>
- Linkedin: <https://www.linkedin.com/company/insuresoft>
- Partners: <https://www.insuresoft.com/about-us/partners/>
- Platform: <https://www.insuresoft.com/platform/>
- Case studies: <https://www.insuresoft.com/discover/resources/case-studies/>
- Demo/contact: <https://www.insuresoft.com/contact-us/>

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*Last updated: 2026\-03\-25*