# InsuredHQ

> Cloud\-based insurance administration platform for policy, claims, and billing management

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Auckland, New Zealand |
| Founded | 2013 |
| Stage | Growth |
| Employees | 11-50 |
| Funding | Seed |

## Overview

InsuredHQ is a cloud-based core insurance administration platform that covers policy management, claims, billing, and document management for insurers, MGAs, brokers, and digital insurance startups. Founded in 2013 in Auckland, New Zealand by Pauline and Matt Davies, the company serves general insurance operators seeking to replace legacy systems with a modern SaaS alternative.

The platform is delivered as a pure SaaS solution with no software downloads required, accessible via web and mobile interfaces. It features an open REST API architecture designed for integration with third-party insurance technology and payment systems. The platform is listed on AWS Marketplace as an approved cloud-based insurance administration solution and is a member of the AWS Partner Network.

InsuredHQ has onboarded over 12 named customers across Australia, New Zealand, India, and the UK. The company raised seed funding of USD 994K from Aspire NZ Seed Fund, Greenlight Ventures NZ, and M3 Capital Partners. In November 2024, the company announced a partnership with GoCardless to enable Direct Debit and PayTo payment processing for insurance operators on the platform.

## Products & services

### InsuredHQ Core Platform

A comprehensive cloud-based insurance management system covering the full policy lifecycle and operational workflows.

**Key features:**

- Policy management: quotation, new business, endorsements, cancellations, lapses, and renewals
- Claims management and processing workflows
- Billing and accounts: premiums, taxes, commissions, and reinsurer accounts
- Multi\-product configuration to launch new insurance products rapidly
- Document management with centralized storage
- Customer engagement and direct interaction capabilities
- Workflow automation across policy and claims operations

*Target users:* Insurers, MGAs, insurance brokers, and digital insurance startups

### API & Integration Layer

Open REST API architecture enabling connectivity with third-party platforms and payment processors.

**Key features:**

- REST\-based integration framework for third\-party insurance technology
- Native integration with GoCardless for Direct Debit and PayTo payments
- Available as an approved application on AWS Marketplace

*Target users:* Insurance operators requiring integration with existing or partner systems

## Category & focus

- Subcategories: Policy Administration, Claims Management, Billing & Accounts
- Insurance verticals: P&C Personal, P&C Commercial, Specialty/E&S
- Target customers: Carriers, MGAs/MGUs, Brokers, Agents/Agencies

## Notable customers

- Agile
- Ivory Insurance
- Carpeesh Motor Vehicle Insurance
- Baileys Insurance Brokers
- i2i Brokers
- Quest Insurance
- REAL Property Insurance
- Insurance Wholesale
- Redsky Insurance
- New India
- Western Insurance
- United Risk Services

## Links

- Website: <https://www.insuredhq.com>
- Directory profile: <https://insurtechlist.com/companies/insuredhq/>
- Blog: <https://blog.insuredhq.com>
- Company: <https://www.insuredhq.com/company>
- Linkedin: <https://nz.linkedin.com/company/insuredhq-limited>
- Aws marketplace: <https://aws.amazon.com/marketplace/pp/prodview-bqwruq6p6wsde>
- Aws partner profile: <https://partners.amazonaws.com/partners/0010h00001kNfXYAA0/InsuredHQ>

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*Last updated: 2026\-05\-17*