# Insurance Program Managers Group > Specialized claims management, risk management, and program administration for the insurance industry\. ## At a glance | Field | Value | | --- | --- | | Category | Claims Technology | | Type | Solutions Provider | | Region | NA | | Headquarters | St. Charles, IL, USA | | Founded | 1997 | | Stage | Established | | Employees | 51-200 | | Funding | Bootstrapped | ## Overview Insurance Program Managers Group (IPMG) is a specialized provider of claims management, risk management, and program administration services for the insurance industry. Founded in 1997 and headquartered in St. Charles, Illinois, IPMG delivers end-to-end claims handling, nurse case management, and specialty program administration across property and casualty, workers compensation, professional liability, and employee benefits lines. IPMG has built a strong track record with a 97% annual client retention rate and has been recognized as a Best Places to Work in Insurance recipient for 11 consecutive years. The company maintains an annual employee turnover rate below 10%, reflecting its stable, service-focused culture. With over 25 years of operating history, IPMG serves insurance carriers, self-insured organizations, captives, risk retention groups, and pooled programs. The company operates as a fully integrated claims and risk services platform, combining clinical case management, absence management, and risk management within a single operating model designed to reduce total claim lifecycle costs. ## Products & services ### Claims Administration End-to-end property and casualty claims handling by in-house licensed adjusters supported by industry-leading technology platforms. Covers triage, medical file management, quality assurance, and resolution across P&C and workers compensation lines. **Key features:** - In\-house adjuster team with specialized expertise - Claims technology platform integration - Medical file management and triage - Quality assurance reviews *Target users:* Insurance carriers, self\-insured organizations, risk retention groups ### Workers Compensation Claims Management Specialized claims handling and cost containment strategies for workers compensation programs, focused on reducing claim duration and total claim costs. **Key features:** - Specialized workers comp adjusters - Medical management integration - Cost containment strategies - Collaboration with nurse case management team *Target users:* Employers, insurance carriers, captives ### Program Administration Management of insurance pools, captives, and risk retention groups. Provides administrative services including underwriting support and carrier selection for specialty programs. **Key features:** - Pool and captive administration - Underwriting support - Carrier selection and placement - Program compliance oversight *Target users:* Pools, captives, risk retention groups ### Nurse Case Management Clinical case management services for workers compensation and liability claims, integrating medical expertise with claims operations to drive cost reduction. **Key features:** - Registered nurse case managers - Medical cost containment - Return\-to\-work coordination - Integration with claims administration *Target users:* Insurance carriers, self\-insured employers ### Absence Management Short-term disability (STD) and Family and Medical Leave Act (FMLA) administration services for employer groups. **Key features:** - STD administration - FMLA compliance management - Employer reporting and tracking - Integration with workers comp claims *Target users:* Employers, group benefits programs ### Risk Management Services Risk assessment, loss control, exposure analysis, and strategic planning for insurance programs and self-insured organizations. **Key features:** - Risk assessment and exposure analysis - Loss control consulting - Strategic risk reduction planning - Program performance reporting *Target users:* Self\-insured organizations, captives, risk pools ### Wholesale Brokerage Services Placement of specialty and excess and surplus lines coverage for insurance carriers and programs, including hard-to-place risks. **Key features:** - E&S and specialty lines placement - Access to surplus lines markets - High\-modification and non\-standard risk placement - New or no prior coverage accounts *Target users:* Insurance carriers, program managers ### Mergers and Acquisitions Services Insurance due diligence and risk advisory for M&A transactions in the insurance sector. **Key features:** - Insurance portfolio due diligence - Risk exposure assessment for M&A targets - Advisory on claims liabilities - Program transition support *Target users:* Private equity firms, corporate M&A teams, insurance carriers ### Employee Benefits Services Benefits program design, administration, and compliance support for insurance programs and employer groups. **Key features:** - Benefits program design - Administration and compliance support - Carrier placement for group benefits - Program reporting *Target users:* Employers, group benefits carriers ## Category & focus - Subcategories: Program Administration, Nurse Case Management, Absence Management, Risk Management Services, Wholesale Brokerage - Insurance verticals: P&C Commercial, Workers Compensation, Specialty/E&S, Group Benefits - Target customers: Carriers, TPAs, Employers ## Notable customers - Illinois Counties Risk Management Trust \(ICRMT\) ## Links - Website: - Directory profile: - Blog: - Contact: - Linkedin: - Twitter/x: - M&a services: --- *Last updated: 2026\-06\-03*