# Insurance Cloud

> Cloud\-based insurance management platform for brokers and agencies across East Africa\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Nairobi, Kenya |
| Stage | Growth |
| Employees | 11-50 |
| Funding | Bootstrapped |

## Overview

Insurance Cloud is a SaaS policy administration platform built for independent insurance brokers, agencies, and operators in East Africa. The platform covers the full insurance operations cycle -- from client onboarding and policy issuance to premium collection and claims handling -- and is deployed across Kenya, Ghana, Uganda, Djibouti, and Burundi.

The platform is delivered as a multi-tenant cloud service, removing the need for customers to manage on-premise servers, backups, or hosting. Core capabilities include policy management, automated SMS and email renewal reminders, a customer self-service portal, and streamlined claims processing with overdue alerts. The system supports white-labeling so brokers can brand it as their own.

Insurance Cloud serves over 25 brokers and agencies in East Africa, including MTN Insurance, Clarkson Insurance Brokers, Modern Insurance Brokers, and HF Insurance. The company operates on a subscription basis and is self-funded.

## Products & services

### Policy Management System

End-to-end client, policy, and payment management platform covering proposal generation, policy issuance, and premium collection for brokers and their salespeople.

**Key features:**

- Simplified sales workflows from proposal to issuance
- Multi\-client and multi\-policy management
- Integrated payment collection and tracking

*Target users:* Independent insurance brokers and agencies

### Claims Processing

Streamlined claims handling module with tracking and automated overdue alerts to ensure timely resolution.

**Key features:**

- Claims intake and status tracking
- Automatic overdue alerts
- Efficient resolution workflow

*Target users:* Brokers managing claims on behalf of clients

### Automated Renewal Reminders

Periodic SMS and email notification system for policy renewals and important dates to reduce lapsed policies.

**Key features:**

- SMS and email reminders
- Configurable notification schedules
- Renewal tracking

*Target users:* Brokers and agencies managing renewal books

### Customer Self\-Service Portal

Digital portal giving policyholders on-demand access to their policy information.

**Key features:**

- Policy document access
- Anytime, anywhere access via browser
- Customer engagement tools

*Target users:* Insurance clients of member brokers

### Cloud Infrastructure & Storage

Managed cloud hosting with automated daily backups, eliminating on-premise infrastructure requirements.

**Key features:**

- Automated daily backups
- 256\-bit encryption
- Multi\-country deployment

*Target users:* Brokers and agencies migrating from on\-premise systems

### White\-Label Customization

Logo integration and tailored feature development allowing customers to brand the platform under their own identity.

**Key features:**

- Custom logo integration
- Feature customization on request
- Brand\-consistent client experience

*Target users:* Brokers seeking a branded digital product

## Category & focus

- Subcategories: Policy Management, Claims Processing, Customer Self\-Service Portal
- Insurance verticals: P&C Commercial, P&C Personal, Specialty/E&S
- Target customers: Brokers, Agents/Agencies

## Notable customers

- MTN Insurance
- Clarkson Insurance Brokers
- Modern Insurance Brokers
- Royal Insurance
- Corporate Insurance
- HF Insurance
- Arena Insurance

## Links

- Website: <https://inscloud.net>
- Directory profile: <https://insurtechlist.com/companies/inscloud/>
- Linkedin: <https://www.linkedin.com/company/insurance-cloud>

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*Last updated: 2026\-06\-14*