# Informatics International > End\-to\-end insurance software solutions for carriers across APAC and beyond ## At a glance | Field | Value | | --- | --- | | Category | Core Administration | | Type | Solutions Provider | | Region | APAC | | Headquarters | Colombo, Sri Lanka | | Founded | 1983 | | Stage | Established | | Employees | 501-1000 | | Funding | Bootstrapped | ## Overview Informatics International is a core administration platform provider serving insurance carriers across Asia-Pacific, Africa, and beyond. The company has spent over 40 years building technology solutions for the insurance industry, with their flagship product InfoIns offering a fully integrated, cloud-enabled platform for policy administration, underwriting, claims processing, and billing. Informatics operates globally with 500+ employees across 19 countries and a strong track record of successful deployments in both developed and emerging markets. InfoIns is built on modern cloud architecture with open APIs and low-code/no-code customization capabilities. The platform covers the complete insurance policy lifecycle and supports multiple deployment models including public cloud (AWS, Azure), private cloud, and hybrid infrastructure. Informatics combines cloud-native technology with decades of domain expertise, offering carriers of all sizes a flexible, scalable alternative to legacy systems. The company has established market traction across multiple regions with deployments in 15+ countries and notable customers including AYA SOMPO Insurance in Myanmar, Abay Insurance in Ethiopia, and ZSIC General Insurance in Zambia. AYA SOMPO's use of InfoIns was recognized at the 2023 Insurance Asia Awards for technology excellence, validating the platform's competitive capabilities in the marketplace. ## Products & services ### InfoIns A fully integrated, cloud-enabled policy administration and claims management platform designed for insurance carriers. InfoIns covers the complete policy lifecycle from underwriting through claims settlement and includes integrated billing capabilities. **Key features:** - Full policy lifecycle management \(quote, bind, billing, claims\) - Cloud\-native architecture with open APIs - Low\-code/no\-code customization framework - Mobile solutions for field operations - Business intelligence and reporting - Multi\-currency and multi\-language support *Target users:* Insurance carriers \(general, life, microinsurance\), regional and emerging\-market insurers ### AvaBill Enterprise billing and revenue management suite serving utility service providers. AvaBill has 20+ years of operational history and is deployed across 3,000+ sites globally in water, power, and telecommunications sectors. **Key features:** - Bill generation and management - Revenue assurance and analytics - Customer self\-service portals - Integration with utility operations systems *Target users:* Water utilities, power utilities, telecommunications providers ### Enterprise IT Services Infrastructure, managed services, and security solutions for enterprise and government organizations. **Key Services:** **Key features:** - IT consulting and infrastructure design - Managed IT services and cloud infrastructure - Enterprise cybersecurity services - 24/7 support and maintenance - Banking ATM solutions \(55% market share in Sri Lanka with 3,000\+ installations\) *Target users:* Government agencies, financial institutions, enterprise organizations ## Category & focus - Subcategories: Policy administration, Claims processing, Billing, Underwriting - Insurance verticals: Life & Annuity, P&C Personal, P&C Commercial, Specialty/E&S - Target customers: Carriers, MGAs, TPAs ## Notable customers - AYA SOMPO Insurance \(Myanmar\) — using InfoIns since 2016 - Abay Insurance \(Ethiopia\) - ZSIC General Insurance \(Zambia\) - Forte Toko Insurance \(Laos\) - Inspac - Bluesky Communications ## Links - Website: - Directory profile: - Linkedin: - Slideshare: --- *Last updated: 2026\-06\-14*