# Insurance Consulting Group

> Core insurance platform and digital solutions for carriers, brokers, MGAs, and TPAs across Europe and beyond

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Chiavari, Liguria, Italy |
| Founded | 1998 |
| Stage | Established |
| Employees | 51-200 |
| Funding | Bootstrapped |

## Overview

Insurance Consulting Group (ICG) is a core administration and claims technology provider for insurance carriers, brokers, managing general agents (MGAs), and third-party administrators (TPAs), with a primary focus on the European P&C and non-life market. Operating since 1998, the company delivers end-to-end insurance software platforms combining policy administration, claims management, broker integration, and customer engagement capabilities.

ICG offers a modular product suite delivered as SaaS or on-premises, with no-code configuration tools that allow insurers to launch new products and modify workflows without software development cycles. The platform incorporates REST APIs for system integration and leverages AI and computer vision through its Horus intelligent document processing module for claims automation and document classification.

The company serves major European carriers including Allianz, Generali, AXA, and Aviva, along with 25 or more additional Italian and international insurance organizations. ICG holds ISO 9001 quality management and ISO 27001 information security certifications.

## Products & services

### Insurance Suite \-\- Claims

Digital end-to-end claims processing platform covering notification, assessment, approval, and payment workflows.

**Key features:**

- Automated document analysis using computer vision and AI for claims triage
- Damage detection and rapid claims decision workflows
- End\-to\-end claims lifecycle management from FNOL to settlement

*Target users:* P&C carriers, TPAs

### Insurance Suite \-\- Policy

Portfolio and policy management system with no-code product configuration for carriers and MGAs.

**Key features:**

- No\-code product launch and configuration without code deployments
- Complex underwriting rules and product administration
- Supports non\-life and life policy types

*Target users:* Carriers, MGAs

### Insurance Suite P&C

Comprehensive P&C company management platform integrating underwriting, policy administration, claims, and customer management.

**Key features:**

- Unified system for all core P&C insurer operations
- Integrated underwriting, policy, and claims workflows
- Customer management and reporting capabilities

*Target users:* P&C carriers

### Insurance MGA Suite

Digital platform for managing general agents, providing workflow automation and underwriting support.

**Key features:**

- Workflow automation for MGA operations
- Portal interfaces for underwriting and submission management
- Integration with carrier systems

*Target users:* MGAs/MGUs

### Insurance Broker Suite

API-first broker platform with no-code integration and real-time data sharing capabilities.

**Key features:**

- Real\-time quote and policy data sharing with carriers
- Customer portal and omnichannel broker support
- No\-code integration for carrier connectivity

*Target users:* Brokers

### Customer Hub

Omnichannel customer engagement platform with AI-powered chatbot and self-service capabilities.

**Key features:**

- AI\-powered chatbots and smart customer interaction tools
- Self\-service portal for policyholders
- Integrated web, mobile, and voice communication channels

*Target users:* Carriers, Brokers

### Mobility Suite

Fleet and vehicle insurance SaaS for mobility providers with telematics and usage-based insurance support.

**Key features:**

- Real\-time vehicle tracking integration
- Usage\-based insurance program support
- Fleet management features for mobility providers

*Target users:* Carriers, mobility providers

### Horus

AI-powered intelligent document processing platform for insurance automation.

**Key features:**

- Document acquisition, classification, and data extraction
- Computer vision for damage detection and assessment
- End\-to\-end hyperautomation for document\-intensive workflows

*Target users:* Carriers, TPAs, MGAs

## Category & focus

- Subcategories: Claims Technology, Document Management, Customer Engagement
- Insurance verticals: P&C Personal, P&C Commercial, Specialty/E&S
- Target customers: Carriers, Brokers, MGAs/MGUs, TPAs

## Notable customers

- Allianz
- Generali
- AXA
- Aviva

## Links

- Website: <https://icgnet.it>
- Directory profile: <https://insurtechlist.com/companies/icg-spa/>
- Youtube: <https://www.youtube.com/channel/UCu9b7DfUnFqYwK-M8TDu1kA>

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*Last updated: 2026\-06\-30*
