# Hi Health

> Digital health insurance claims platform with AI\-powered document processing for European insurers\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Vienna, Austria |
| Founded | 2019 |
| Stage | Established |
| Employees | 11-50 |
| Funding | Acquired |

## Overview

Hi Health is a health insurance claims technology platform founded in Vienna by Fredrik Debong (co-founder of mySugr) and Sebastian Gruber (formerly McKinsey). The company developed a mobile app that allows insured individuals to submit health insurance claims digitally without upfront payment, using AI-based character recognition to extract claim information from receipt and invoice images.

The platform features automatic claim form population, real-time claim status tracking, and digital reimbursement delivery. In April 2025, Berlin-based fintech Pliant acquired hi.health to combine its insurance expertise with Pliant's payment infrastructure, creating integrated claims and payment solutions across European insurance carriers.

The company has built customer relationships with major insurance carriers and health networks across Europe, including Allianz, AP-Companies Global Health Management, Mayfair, and Medigo.

## Products & services

### Hi Health Digital Claims App

Mobile application enabling policyholders to submit health insurance claims with AI-powered document processing.

**Key features:**

- AI OCR technology to extract claim data from receipts and medical invoices
- Automatic insurance claim form population
- Real\-time claim status tracking
- Digital reimbursement delivery
- Multi\-language support across European markets

*Target users:* Individual policyholders and health insurance carriers

### Hi Health by Pliant

Post-acquisition platform combining claims processing with embedded payment card capabilities.

**Key features:**

- Integrated payment card with policy\-linked spend controls
- Cashless claims with instant provider settlements
- Real\-time transaction data and fraud prevention
- Claims submission and reimbursement combined in single workflow

*Target users:* Insurance carriers and European health networks

## Category & focus

- Subcategories: Digital claims submission, OCR/document processing, claims automation
- Insurance verticals: Health
- Target customers: Carriers, Consumers

## Notable customers

- Allianz
- AP\-Companies Global Health Management
- Mayfair
- Medigo

## Links

- Website: <https://hi.health>
- Directory profile: <https://insurtechlist.com/companies/hi-health/>
- Careers: <https://careers.hi.health>
- Linkedin: <https://www.linkedin.com/company/hidothealth>
- Parent company: <https://www.getpliant.com/en/industry/insurance-payments/>

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*Last updated: 2026\-06\-16*