# HEALTHEE

> AI\-powered healthcare benefits navigation that helps employees understand and use their health insurance through Zoe, a 24/7 virtual AI assistant\.

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | NA |
| Headquarters | New York, New York, USA |
| Founded | 2021 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Series B |

## Overview

Healthee is an AI-powered healthcare benefits navigation platform that simplifies how employees understand and use their health insurance. The platform centers on Zoe, a proprietary AI virtual assistant available 24/7 that guides employees through benefits questions, coverage details, cost estimates, and care decisions -- reducing HR burden while improving employee health literacy.

The company serves over 15,000 organizations of all sizes, including major brands like Instacart, SiriusXM, and Celonis. Employers and HR teams benefit from Healthee by offloading routine benefits inquiries; research shows HR leaders save an average of 9 hours per week on benefits-related tasks. The platform integrates with existing HR systems, TPAs, and benefits administration platforms to provide a seamless unified experience.

Founded in 2021, Healthee has rapidly scaled with USD 109.5M+ in funding and a growing partner ecosystem that includes health benefits alliances and strategic investors like TriNet (NYSE: TNET). The company is headquartered in New York and is positioned as a leader in AI-driven employee benefits technology.

## Products & services

### Zoe AI Virtual Assistant

24/7 personalized AI assistant that answers employee questions about healthcare benefits, coverage details, treatment options, and care navigation in real time. Integrates directly into employer platforms.

**Key features:**

- Instant answers to benefits and coverage questions
- Personalized plan and provider guidance
- Available 24/7 via web and mobile

*Target users:* Employees, HR administrators

### Plan Comparison & Enrollment Tool

AI-powered open enrollment support that recommends the optimal health plan based on each employee's healthcare usage patterns and financial situation.

**Key features:**

- AI\-driven plan recommendations
- Side\-by\-side plan comparison
- Out\-of\-pocket cost projections

*Target users:* Employees during open enrollment, HR benefits teams

### Cost Transparency

Pre-care price estimator allowing employees to understand provider and procedure costs before receiving care.

**Key features:**

- Provider and procedure price lookup
- Out\-of\-pocket estimator
- Helps employees make cost\-informed care decisions

*Target users:* Employees

### Benefits Navigation Platform

Centralized platform for exploring plan features, coverage details, provider networks, and benefits utilization across all company benefit offerings.

**Key features:**

- Unified benefits hub across all offerings
- Provider search with ratings and availability
- Medical ID and deductible tracking

*Target users:* Employees, HR teams

### Telehealth Services

24/7 access to licensed medical professionals for consultations, diagnoses, and prescription management.

*Target users:* Employees

### Claims Analytics & Fraud Detection

AI-powered claims analytics engine that identifies suspicious claims, fraud, waste, and abuse (FWA). Helped one manufacturing customer identify USD 10.6M in suspicious claims.

**Key features:**

- AI\-driven anomaly detection
- Fraud, waste, and abuse \(FWA\) flagging
- Claims cost trend reporting

*Target users:* Employers, TPAs, self\-funded plan administrators

### Healthee Access

Custom cash-pay provider network with transparent pricing for self-pay patients.

*Target users:* Employees, self\-insured employers

### Pharmacy Benefits

Unified medication management with pharmacy savings recommendations and drug interaction checking.

*Target users:* Employees

## Category & focus

- Subcategories: Employee benefits navigation, AI virtual assistant, health plan selection, claims analytics
- Insurance verticals: Health, Group Benefits
- Target customers: Employers, Brokers, TPAs

## Notable customers

- Instacart
- SiriusXM
- Celonis
- Genesys Health
- Nassau Financial Group
- TriNet \(NYSE: TNET, strategic investor\)

## Links

- Website: <https://healthee.com>
- Directory profile: <https://insurtechlist.com/companies/healthee/>
- About: <https://healthee.com/who-we-are/about-us/>
- Press: <https://healthee.com/pr/>
- Linkedin: <https://www.linkedin.com/company/get-healthee>

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*Last updated: 2026\-05\-16*