# Heals Healthcare

> Blockchain\-powered digital health platform connecting clinics, patients, and insurers across the Greater Bay Area

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Causeway Bay, Hong Kong |
| Founded | 2017 |
| Stage | Growth |
| Employees | 51-200 |
| Funding | Seed |

## Overview

Heals Healthcare is a customer engagement and insurtech infrastructure platform for private clinics, insurers, and patients in Hong Kong and the Greater Bay Area. Founded in 2017 and headquartered in Causeway Bay, the company builds an ecosystem of connected health applications that digitize the full patient journey -- from appointment booking and electronic health records to real-time insurance claim submission.

The platform includes three core products: a patient-facing mobile app, a clinic management system for healthcare providers, and a digital provider network. The technology stack integrates blockchain for data security, with cloud infrastructure and APIs connecting clinic systems, insurance platforms, and pharmacy networks. The subsidiary Softlink Medical Solution Limited delivers the clinic-side software and holds D-Biz service provider status in Hong Kong (2026).

Heals Healthcare serves private clinics and insurance companies across Hong Kong and the Greater Bay Area. The company has completed one seed funding round and has established partnerships with pharmaceutical companies, insurance firms, and healthcare networks as it expands its provider ecosystem.

## Products & services

### Heals Patient App

Mobile application for patients enabling QR code check-in at clinics, appointment scheduling, paperless health records storage, medication reminders, one-click insurance claim submission, health tracking, and doctor discovery.

**Key features:**

- One\-click insurance claim submission
- QR code clinic check\-in and digital records
- Integrated appointment scheduling and medication reminders

*Target users:* Individual patients and health insurance policyholders in Hong Kong and Greater Bay Area

### ClinicSolution

Clinic management platform developed and delivered by Softlink Medical Solution Limited, a subsidiary of Heals Healthcare. Enables patient scheduling, medical records administration, and integration with the Heals Patient App for seamless data sharing.

**Key features:**

- Patient management and scheduling
- Digital records administration
- Heals Patient App integration for clinic\-patient data exchange

*Target users:* Private clinic operators and healthcare providers

### DocNet

Digital provider network facilitating discovery, information sharing, and ecosystem integration among healthcare providers, insurers, and pharmaceutical companies.

**Key features:**

- Provider discovery and directory
- Ecosystem integration for insurers and pharma partners
- Information sharing across the healthcare network

*Target users:* Insurance companies, healthcare providers, pharmaceutical firms

## Category & focus

- Subcategories: Patient portals, mobile health apps, insurance claim automation, clinic management software
- Insurance verticals: Health
- Target customers: Carriers, Consumers

## Notable customers

- Private clinics in Hong Kong and Greater Bay Area
- Insurance companies across Hong Kong

## Links

- Website: <https://www.healshealthcare.com>
- Directory profile: <https://insurtechlist.com/companies/heals-healthcare/>
- Docnet: <https://www.docnet.asia>
- Linkedin: <https://hk.linkedin.com/company/healshealthcare>
- Softlink medical: <https://softlinkmedical.com.hk/>

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*Last updated: 2026\-05\-12*