# Halodoc

> Healthcare Solutions in Your Hands

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Jakarta, Indonesia |
| Founded | 2016 |
| Stage | Growth |
| Employees | 1000+ |
| Funding | Series C+ |

## Overview

Halodoc is a digital health and insurance integration platform for consumers in Indonesia, connecting users with doctors, pharmacies, laboratories, and health insurance providers through a single mobile application. The platform operates in the health insurance vertical, enabling cashless outpatient claims for policyholders across more than 20 insurance partners including Prudential Indonesia and BPJS Kesehatan, Indonesia's national health insurer.

The platform delivers telemedicine, pharmacy delivery, home laboratory tests, and insurance claims processing via a mobile-first application. Key capabilities include real-time doctor matching with over 20,000 licensed physicians, a pharmacy network of 4,900+ partner outlets across 100 cities, and AI-assisted triage. Insurance integration allows policyholders to access covered services directly through the app without manual reimbursement.

Founded in 2016 by Jonathan Sudharta and Doddy Lukito, Halodoc has raised USD 258M across six funding rounds, with the most recent Series D of USD 135M closed in July 2023, led by Astra International, Novo Holdings, and Openspace. The platform serves over 20 million monthly active users and employs approximately 1,400 people.

## Products & services

### Chat dengan Dokter \(Chat with Doctor\)

Real-time telemedicine consultation connecting users with licensed physicians via chat, video, or voice call.

**Key features:**

- Access to 20,000\+ licensed doctors across 50\+ specialties
- 24/7 availability for general and specialist consultations
- AI\-powered triage and doctor recommendation

*Target users:* Consumers seeking remote medical consultation

### Asuransiku \(My Insurance\)

Insurance integration layer enabling cashless access to outpatient health benefits through the Halodoc app.

**Key features:**

- Direct connection to 20\+ private health insurance providers
- Cashless outpatient service access without manual reimbursement
- Integration with BPJS Kesehatan \(national health insurer\)

*Target users:* Policyholders with private or national health insurance coverage

### Toko Kesehatan \(Health Store\)

Pharmacy delivery marketplace for medicines, supplements, and health products.

**Key features:**

- 4,900\+ partner pharmacies across 100 Indonesian cities
- 1\-hour delivery target with 100% authentic product guarantee
- Prescription and over\-the\-counter medicine fulfillment

*Target users:* Consumers seeking pharmacy delivery

### Homecare Services

At-home health services including lab tests, vaccinations, vitamin boosters, and home doctor visits.

**Key features:**

- Preventive care with scheduled home\-based laboratory testing
- Home vaccination and vitamin infusion services
- Home doctor visits for patients unable to travel

*Target users:* Consumers preferring home\-based health services

### Haloskin

Dermatology-focused service offering skincare formulations and specialist consultations.

**Key features:**

- Dermatologist consultations via telemedicine
- Personalized skincare product recommendations
- Clinical skincare formulations

*Target users:* Consumers seeking dermatological care

### Halofit

Clinical fitness program providing personalized exercise plans.

**Key features:**

- Personalized fitness plans based on clinical assessment
- Integration with health profile data
- Monitored fitness progression

*Target users:* Health\-conscious consumers and post\-treatment recovery patients

## Category & focus

- Subcategories: Telemedicine Platform, Cashless Claims Integration, Digital Health Marketplace
- Insurance verticals: Health
- Target customers: Consumers, Carriers

## Notable customers

- BPJS Kesehatan \(Indonesia's national health insurer\)
- Prudential Indonesia
- PT Railink \(airport train operator, health services partnership\)

## Links

- Website: <https://www.halodoc.com>
- Directory profile: <https://insurtechlist.com/companies/halodoc/>
- Linkedin: <https://id.linkedin.com/company/halodoc-id>

---

*Last updated: 2026\-05\-12*