# Gistek Insurance Solutions

> Advanced digital solutions for claims management and insurance workflows across Europe

## At a glance

| Field | Value |
| --- | --- |
| Category | Claims Technology |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Erandio, Gipuzkoa, Spain |
| Founded | 2004 |
| Stage | Established |
| Employees | 11-50 |
| Funding | Private Equity-Backed |

## Overview

Gistek Insurance Solutions is a Spanish software provider specializing in claims management systems and digital communication tools for the insurance industry and adjacent sectors. With over 20 years of operational history since its 2004 founding, Gistek has established a portfolio of specialized solutions that automate claims processing, valuation, and interconnection workflows. The company serves major European insurance carriers including Zürich Seguros, Generali, and AXA, alongside logistics and leasing companies.

The company's platform integrates adjusters, repair workshops, legal firms, and other stakeholders in the claims value chain through standardized digital processes. Gistek's technology stack combines traditional claims management with emerging capabilities including artificial intelligence, computer vision for damage assessment, and telepresence systems for remote evaluations. Solutions are deployed as cloud-based services and offer API integration with existing carrier systems.

The company maintains strong positioning in the European insurance sector with multiple platform offerings and continuous product expansion. Recent reporting indicates approximately 15 employees and approximately USD 7.6 million in annual revenue as of 2026.

## Products & services

### Gistek AB/SC

Claims processing and management platform serving as the core system for claim intake and workflow.

**Key features:**

- Claim processing automation
- Workflow management and routing
- Integration with repair and legal networks
- Real\-time communication with stakeholders

*Target users:* Claims adjusters, claims managers, insurance carriers

### Gistek SAAR

Authorization and repair restoration system designed to streamline approval workflows and track repair processes.

**Key features:**

- Repair authorization workflows
- Real\-time authorization tracking
- Integration with repair workshop networks
- Automated status updates

*Target users:* Claims adjusters, repair shop networks, workshop managers

### Gistek DIV

Smartphone-based auto damage assessment system providing mobile valuation capabilities for field adjusters.

**Key features:**

- Mobile\-first damage assessment
- Photo and data capture
- AI\-assisted damage evaluation
- Remote submission capabilities

*Target users:* Mobile adjusters, first notice of loss teams, field claims processors

### Gistek Ubiquos

Video assessment and telepresence platform enabling remote claim evaluation without in-person visits.

**Key features:**

- Real\-time video consultation
- Remote expert evaluation
- Damage assessment through video
- Recorded session archival

*Target users:* Expert adjusters, remote evaluation centers, carriers with distributed networks

### Gistek Network Management Solutions

Portfolio of network interconnection systems including Gistek TR (policy administration), Gistek PR (professional networks), and Gistek SC (service center management).

**Key features:**

- Real\-time interconnection of carriers, adjusters, workshops, and attorneys
- Network participant management
- Standardized data exchange protocols
- Policy and expert directory services

*Target users:* Network administrators, carrier operations, network orchestrators

### Supporting Technology

Complementary solutions including Gistek TRADE (trading platforms), Gistek SIPLA (data monitoring and business intelligence), AI-powered document management, e-invoice systems, and augmented reality tools for damage assessment.

## Category & focus

- Subcategories: Claims automation, estimation, workflow optimization, expert network management
- Insurance verticals: P&C Personal, P&C Commercial
- Target customers: Carriers, Repair networks, Legal firms, Adjusters

## Notable customers

- Zürich Seguros
- Generali
- AXA
- Leaseplan Insurance
- Arval
- Patria Hispana
- RACC Seguros
- Atlantis
- Agrupació Mutua

## Links

- Website: <https://gistek-s.com>
- Directory profile: <https://insurtechlist.com/companies/gistek-insurance-solutions/>
- Linkedin: <https://www.linkedin.com/company/gistek-insurance-solutions-sl/>

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*Last updated: 2026\-06\-13*