# Gemese

> Insurance management platform for mediators and brokers in Portugal

## At a glance

| Field | Value |
| --- | --- |
| Category | Core Administration |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Portugal |
| Stage | Established |
| Funding | Bootstrapped |

## Overview

Gemese is a cloud-based insurance portfolio and commission management platform for insurance mediators and brokers in Portugal. Developed by Milenia, Lda., a Portuguese software company specializing in IT for the insurance sector, the product is purpose-built for insurance intermediaries handling P&C and life insurance products in the Portuguese market.

The platform is delivered as SaaS with no installation required, accessible through a web browser and native mobile applications for iOS and Android. Core capabilities include policy tracking, commission management, customer relationship management, sub-agent management, and claims handling. The software connects in real time with major Portuguese insurance companies through direct webservice integrations, enabling data exchange between mediators and insurers.

As of 2025, Gemese serves approximately 300 active insurance mediators in Portugal. In October 2025, Milenia announced a partnership with Frank, a Portuguese AI company, to incorporate automated workflow capabilities and data analytics into the platform.

## Products & services

### Gemese Insurance Management Platform

Cloud-based platform for insurance mediators and brokers to manage their full book of business. Available through a web portal and native mobile apps (iOS and Android), with real-time connections to Portuguese insurance companies.

**Key features:**

- Insurance portfolio management and policy tracking
- Commission management and automated billing
- Customer relationship management for insurance clients
- Sub\-agent and team management
- Claims tracking accessible from any location
- Real\-time webservice integration with major Portuguese insurers
- AI\-powered workflow automation \(via Frank partnership, available from 2025\)

*Target users:* Insurance mediators, brokers, and insurance agencies in Portugal

## Category & focus

- Subcategories: Policy Management, Commission Management, Claims Management
- Insurance verticals: P&C Personal, P&C Commercial, Life & Annuity
- Target customers: Brokers, Agents/Agencies

## Links

- Website: <https://www.gemese.pt/>
- Directory profile: <https://insurtechlist.com/companies/gemese/>
- Blog: <https://www.gemese.pt/blog/>
- Ios app: <https://apps.apple.com/in/app/gemese/id6450614842>
- Support: <https://www.gemese.pt/suporte.html>
- Youtube: <https://www.youtube.com/channel/UCBiEV9MwuyYaxp7ZsOLjHEg>
- Android app: <https://play.google.com/store/apps/details?id=pt.gemese.app>
- Portal login: <https://portal.gemese.pt/app/Login.php>

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*Last updated: 2026\-07\-28*