# Gallagher Bassett > Claims and risk management solutions for insurers, self\-insured employers, and public entities ## At a glance | Field | Value | | --- | --- | | Category | Claims Technology | | Type | Solutions Provider | | Region | NA | | Headquarters | Rolling Meadows, Illinois, USA | | Founded | 1962 | | Stage | Enterprise | | Employees | 1000+ | | Funding | Public (NYSE: AJG) | ## Overview Gallagher Bassett is a third-party administrator (TPA) and claims management solutions provider serving insurance carriers, self-insured employers, MGAs, and public entities. Operating since 1962 as a subsidiary of Arthur J. Gallagher & Co. (NYSE: AJG), the company administers claims across workers compensation, auto liability, general liability, property, professional liability, and cyber lines. The company operates from 151 locations across North America, Australia, and the United Kingdom. The company's flagship platform, Luminos RMIS, delivers integrated risk management information system capabilities including analytics, reporting, and claims portfolio management for carriers and self-insured businesses. Gallagher Bassett has incorporated generative AI and computer vision tools into its claims workflow, using AI-powered appraisals to reduce property claim settlement times from weeks to days. The GBGO mobile app extends platform access to field professionals managing claims remotely. Gallagher Bassett serves over 100 insurance carriers and 500 self-insured businesses globally, backed by a team of more than 5,000 professionals. The Luminos platform has been recognized by Redhand Advisors as the most comprehensive bundled TPA platform offering for seven consecutive years, and the company holds the highest Net Promoter Score in the TPA segment among RMIS vendors. ## Products & services ### Luminos RMIS An integrated risk management information system platform providing claims administration, portfolio analytics, and reporting capabilities. Luminos Universal Search and advanced reporting tools help carriers and self-insured businesses manage their claims portfolios with greater efficiency. Recognized as the most comprehensive bundled TPA platform offering for seven consecutive years by Redhand Advisors. **Key features:** - Integrated claims and risk management workflows - Advanced analytics and portfolio reporting - Universal Search across claims data - Configurable dashboards for carriers and self\-insured clients *Target users:* Insurance carriers, self\-insured employers, MGAs, public entities ### GBGO Mobile App A proprietary mobile application enabling claims professionals and resolution managers to access and manage claims from the field, improving responsiveness and accelerating resolution timelines. Recipient of the Business Insurance Innovation Award. **Key features:** - Mobile claims access and management - Field\-ready interface for resolution managers - Real\-time updates and notifications *Target users:* Claims professionals, resolution managers ### Generative AI and Computer Vision Tools AI-powered capabilities integrated into the claims workflow to automate appraisals and support decision-making. Computer vision technology accelerates property claim appraisals, compressing settlement timelines from weeks to days. **Key features:** - AI\-driven property claim appraisals - Decision\-support automation for claims adjusters - Generative AI integration for workflow efficiency *Target users:* Carriers, TPAs, self\-insured employers ### Claims Management Services Outsourced claims administration across multiple lines of business, including workers compensation, auto liability, general liability, property, specialty liability, professional and executive liability, healthcare/medical professional liability, product liability, employment practices liability, and cyber and tech E&O liability. Also includes litigation management and the GBCARE proprietary offering. **Key features:** - Multi\-line claims administration - Litigation management support - Specialty and cyber liability coverage - GBCARE proprietary claims offering *Target users:* Carriers, self\-insured employers, public entities ### Risk Control Services Ancillary risk management support including claims investigations, environmental health and safety, loss control, and safety training and education. **Key features:** - Claims investigations - Environmental health and safety consulting - Loss control programs - Safety training and education *Target users:* Employers, carriers, public entities ## Category & focus - Subcategories: Claims Administration, Risk Management Information System \(RMIS\), TPA Services, AI\-Powered Claims Automation - Insurance verticals: P&C Commercial, Workers Compensation, Specialty/E&S, Health - Target customers: Carriers, TPAs, Employers, MGAs/MGUs ## Links - Website: - Directory profile: - Careers: - Linkedin: - Luminos rmis: --- *Last updated: 2026\-05\-16*