# Foliume

> AI platform automating quoting, renewals, and client communication for insurance brokers and agencies

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | EMEA |
| Headquarters | Madrid, Spain |
| Founded | 2021 |
| Stage | Startup |
| Employees | 11-50 |
| Funding | Seed |

## Overview

Foliume is a B2B SaaS platform for insurance brokers, agencies, carriers, and bancassurance organizations that automates core operational workflows including quoting, policy renewals, and client communications. The company was founded in 2021 by Martin Fagioli (CEO) and Guillermo Vergara (COO), and is headquartered in Madrid, Spain, with an engineering hub in Montevideo, Uruguay. Its primary markets are Spain, Germany, and Portugal, with over 110 active insurance companies using the platform.

The platform is built around three AI-powered products: Wilbert, an AI assistant that handles quote generation, policy onboarding, repricing, and document delivery via WhatsApp; Client Hub, a unified communications inbox consolidating WhatsApp, email, and voice; and Voice Agents, autonomous outbound calling agents for cross-selling, renewals, and collections. Delivery is via SaaS with WhatsApp Business as the core channel, supporting unstructured input including voice notes, PDFs, and Excel files. The platform is ISO 27001 certified and GDPR compliant.

Foliume has raised approximately USD 1.98M in total funding across two seed rounds: an initial USD 292K round in May 2023 and a USD 1M seed round in April 2025 led by Pitchdrive and Iope Ventures (the corporate venture arm of Telefonica/Wayra). Other backers include TinySeed and ANII, the National Agency of Research and Innovation in Uruguay. The company reports reducing manual quoting time by up to 90% for its customers.

## Products & services

### Wilbert \(Productivity AI Assistant\)

AI assistant that automates quoting, policy onboarding, repricing, documentation delivery, cross-sell identification, and renewal reminders. Accepts input via WhatsApp from license plate scans, voice notes, or Excel file uploads. Originally launched under the name Wilfredo.

**Key features:**

- Quote generation in seconds from multiple input types
- Automated policy renewal and repricing workflows
- Cross\-sell and retention opportunity identification
- Document retrieval and client delivery via WhatsApp

*Target users:* Insurance brokers, agents, and agency staff

### Client Hub \(Operations\)

Unified communications inbox that consolidates WhatsApp, email, and voice calls with automated routing, full conversation history, and 24/7 inquiry resolution.

**Key features:**

- Multi\-channel inbox \(WhatsApp, email, calls\)
- Automated routing and prioritization
- Complete conversation history per client
- 24/7 automated inquiry handling

*Target users:* Insurance agencies and brokerage operations teams

### Voice Agents \(Growth\)

Autonomous outbound calling agents that conduct cross-selling, collections, renewal, retention, and prospecting campaigns. Agent identity and accent are customizable per deployment.

**Key features:**

- Autonomous outbound sales and retention calls
- Customizable agent identity and accent
- Cross\-sell, collections, and renewal campaign support
- Prospecting automation at scale

*Target users:* Insurance carriers, bancassurance organizations, and car dealerships

## Category & focus

- Subcategories: Agency Management, Quote\-to\-Bind, Customer Engagement
- Insurance verticals: P&C Personal, P&C Commercial, Specialty/E&S
- Target customers: Brokers, Agents/Agencies, Carriers

## Notable customers

- WTW \(Willis Towers Watson\)
- Seguros Nogal
- Red Mediaria
- Grupo Aico
- Galan Herrero

## Links

- Website: <https://www.foliume.com>
- Directory profile: <https://insurtechlist.com/companies/foliume/>
- Blog: <https://www.foliume.com/blog>
- Contact: <https://www.foliume.com/contact>
- Linkedin: <https://www.linkedin.com/company/foliume>
- Documentation: <https://www.foliume.com/documentation>

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*Last updated: 2026\-06\-13*