# FOCUSPOINT INTERNATIONAL > Emergency response as a service for travelers, corporations, and governments worldwide ## At a glance | Field | Value | | --- | --- | | Category | Specialty Solutions | | Type | Solutions Provider | | Region | NA | | Headquarters | Sunrise, Florida, USA | | Founded | 2011 | | Stage | Growth | | Employees | 201-500 | | Funding | Series A | ## Overview FocusPoint International is a travel risk management and emergency response services provider serving corporations, government agencies, universities, and NGOs. The company operates under an Emergency Response as a Service (ERaaS) model, coordinating medical evacuations, crisis response, and security assistance across 220+ countries and territories for 14+ million people daily. The company delivers services through a combination of proprietary technology platforms and two 24/7 multilingual response centers -- one in Sunrise, Florida and one in Cape Town, South Africa. Core products include the CAP Travel Assistance Plan for medical and security response, the CAP Advantage mobile platform for real-time situational awareness, and PULSE for IoT/connected device monitoring. The Overwatch x Rescue subscription service, launched in March 2025, extends emergency coverage to satellite-enabled devices. FocusPoint raised USD 20M in a 2023 VC round from Dalton Capital and P3S Capital. The company reports managing 15,000+ crisis responses annually and 4,000+ assistance calls monthly. A 2024 strategic partnership with RapidSOS integrates FocusPoint response capabilities with public safety infrastructure. The company holds partnerships with Globalstar, Skylo, and Viasat for satellite connectivity, with 200,000+ connected device users across its partner ecosystem. ## Products & services ### CAP Travel Assistance Plan Worldwide travel medical and security assistance plan covering emergencies, medical evacuations, repatriation, and crisis management for business and leisure travelers. **Key features:** - 24/7 multilingual emergency response coordination - Medical evacuation and repatriation services - Security extraction and crisis management *Target users:* Corporations, government agencies, NGOs, travel program managers ### CAP Tripside Assistance Consumer-facing travel risk management plan providing medical and security incident response during travel. **Key features:** - One\-touch emergency access via mobile app - Covers medical and security events globally - Real\-time travel alerts and risk intelligence *Target users:* Individual travelers, leisure travel customers ### Overwatch x Rescue \(OxR\) SOS subscription service launched in March 2025 for outdoor enthusiasts using satellite-enabled devices, eliminating financial exposure tied to rescue operations. **Key features:** - Compatible with satellite communication devices - Flat\-rate subscription coverage model - Access to FocusPoint global response network *Target users:* Outdoor enthusiasts, adventure travelers, remote workers ### CAP Advantage Travel risk intelligence platform with native iOS and Android apps providing one-touch emergency assistance and real-time situational awareness. **Key features:** - One\-touch global emergency response access - Real\-time travel risk alerts - Integration with response center operations *Target users:* Corporate travel managers, business travelers ### PULSE Monitoring platform for SOS, PERS, and IoT connected devices providing continuous monitoring and rapid emergency alerting. **Key features:** - Device\-agnostic monitoring infrastructure - Rapid emergency escalation - Integration with satellite and cellular networks *Target users:* Device manufacturers, enterprise fleet operators ### Crisis Consulting Advisory services covering kidnap-for-ransom, extortion, political risk, product risk management, and personal safety planning. **Key features:** - Incident response planning and management - Political and security risk assessments - Executive protection advisory *Target users:* Multinational corporations, government agencies, security teams ## Category & focus - Subcategories: Travel Risk Management, Emergency Response, Crisis Consulting - Insurance verticals: Specialty/E&S - Target customers: Carriers, Employers, Consumers ## Notable customers - Air Canada - AFIMAC Global - TrackMe NZ - Advanced Tracking ## Links - Website: - Directory profile: - Linkedin: - Channel partners: - Cap travel assistance: --- *Last updated: 2026\-05\-12*