# FitSales

> Omnichannel customer engagement platform for insurance and SMB sales teams

## At a glance

| Field | Value |
| --- | --- |
| Category | Customer Engagement |
| Type | Solutions Provider |
| Region | LATAM |
| Headquarters | Buenos Aires, Argentina |
| Founded | 2009 |
| Stage | Startup |
| Employees | 11-50 |
| Funding | Bootstrapped |

## Overview

FitSales is a customer engagement SaaS platform for insurance companies and SMBs that need to centralize digital communications and automate customer interactions. The platform unifies messaging channels -- WhatsApp, Facebook Messenger, Instagram, Telegram, and web chatbots -- into a single shared inbox, enabling multiple team members to handle customer conversations concurrently from a browser-based interface.

The platform combines shared-inbox CRM functionality with AI chatbot automation, mass messaging campaigns, and lead management tools. It delivers these capabilities via a SaaS model with WhatsApp Business API integration and optional ChatGPT-powered natural language responses. Pricing is tiered by chatbot count and contact volume, with a 14-day free trial.

FitSales is a bootstrapped startup based in Buenos Aires and is a member of the Camara Insurtech Argentina, where it is classified as a process facilitator (Facilitadores de procesos). The platform serves insurance companies alongside clients in healthcare, retail, education, and security.

## Products & services

### FitSales CRM

A shared-inbox CRM that integrates WhatsApp Business API with AI chatbots and additional digital messaging channels. Teams manage incoming and outgoing conversations from a single web dashboard, with support for concurrent multi-agent handling.

**Key features:**

- Multi\-agent shared inbox: multiple users attend WhatsApp conversations simultaneously without sharing a mobile device
- AI chatbot automation with ChatGPT integration for personalized, instant responses
- Unified channel inbox spanning WhatsApp, Instagram, Facebook, Telegram, and web chat
- CRM with contact management, ticketing, task scheduling, and lead funnel tracking
- Mass messaging: sequential WhatsApp broadcast campaigns to contact lists
- Facebook Lead Ads integration for lead capture

*Target users:* Insurance agencies, health companies, retail SMBs, and any team handling high volumes of customer messaging

### Chatbot Module

A standalone service for automating customer support and sales interactions via WhatsApp, supporting both AI natural-language flows and rule-based decision trees.

**Key features:**

- WhatsApp chatbot with natural language AI processing
- 24/7 automated responses for policyholder inquiries and sales prospects
- Configurable rule\-based flows for FAQ handling and lead qualification

*Target users:* Insurance companies seeking automated first\-response coverage for policyholders and prospects

## Category & focus

- Subcategories: Chatbots, Omnichannel Messaging, CRM, Lead Management
- Insurance verticals: P&C Personal, P&C Commercial, Health
- Target customers: Agents/Agencies, Carriers, Brokers

## Notable customers

- Insurance and health sector clients \(referenced via Camara Insurtech Argentina and blog content; no specific names publicly disclosed\)
- SMBs in retail, education, and security sectors

## Links

- Website: <https://www.fitsales.net>
- Directory profile: <https://insurtechlist.com/companies/fitsales/>
- Blog: <https://www.fitsales.net/blog/>
- Linkedin: <https://ar.linkedin.com/company/fitsales>

---

*Last updated: 2026\-06\-25*