# Financial Agency

> Insurance distribution BPO, system solutions, and IoT services for Japan's insurance industry

## At a glance

| Field | Value |
| --- | --- |
| Category | Distribution & Sales |
| Type | Solutions Provider |
| Region | APAC |
| Headquarters | Tokyo, Japan |
| Founded | 2007 |
| Stage | Established |
| Employees | 501-1000 |
| Funding | Public |

## Overview

Financial Agency is an insurance technology solutions provider serving carriers and insurance companies across Japan and India. The company operates three business lines -- insurance distribution BPO, system solutions, and IoT services -- serving 58 insurance company partners and 86 corporate clients across life, property and casualty, and short-term insurance lines.

The company develops proprietary platforms for insurance distribution and administration, including an AI-powered quotation service (Hodengi) that matches customers with insurance plans, and an insurance aftercare platform (Yotsuba) for post-purchase customer support. System solutions include customer information management, policy administration, claims processing, and real-time analytics tools deployed for insurance carrier partners.

Founded in 2007 and publicly listed on the Japanese stock market, Financial Agency employs 728 staff across Japan and a subsidiary in India. The workforce has a 95.1% Financial Planner (FP) certification rate and serves as a significant infrastructure layer for Japan's insurance distribution ecosystem.

## Products & services

### Hodengi \(保デジ\)

An AI-powered insurance quotation platform that presents users with insurance plans matched to their individual needs by analyzing product databases and user requirements.

**Key features:**

- Algorithmic insurance plan matching and recommendation
- Simplified user interface for quotation and plan comparison
- Integration with insurance carrier product databases

*Target users:* Insurance consumers and carrier distribution channels

### Yotsuba \(よつば\)

An insurance aftercare service for resolving insurance-related concerns following policy purchase, supporting customer retention.

**Key features:**

- Post\-purchase customer support and concern resolution
- Policy management assistance
- Customer retention workflows for carriers

*Target users:* Policyholders and carrier customer service teams

### Insurance Distribution BPO

End-to-end business process outsourcing for insurance distribution operations.

**Key features:**

- Product planning support and market analysis
- Multi\-channel sales support \(telephone, email, web\)
- Customer support and claims processing
- Digital contact center operations
- Telemedicine and health insurance cross\-selling \(via India subsidiary\)

*Target users:* Life and P&C insurance carriers

### System Solutions

Proprietary system development and maintenance for insurance company operations.

**Key features:**

- Customer information management systems
- Policy administration systems
- Claims processing platforms
- Real\-time data analytics and reporting tools

*Target users:* Insurance carriers

### Insurance IoT Services

Integrated IoT services connecting insurance operations with digital platforms.

**Key features:**

- Device integration for risk data collection
- Risk assessment and real\-time monitoring
- IoT\-triggered claims processing

*Target users:* Insurance carriers

### Cybersecurity Insurance Service

Automated cyber insurance attachment to cybersecurity-related products, combining risk assessment with bundled protection.

**Key features:**

- Automated cyber insurance attachment
- Risk assessment for cybersecurity products
- Bundled coverage and protection

*Target users:* Corporate clients and insurers

### FA Money Magazine

A financial information platform supervised by financial planners, providing educational content and insurance guidance.

**Key features:**

- Financial planner\-supervised content
- Insurance education and guidance
- Consumer\-facing money information

*Target users:* Consumers

## Category & focus

- Subcategories: Insurance BPO, Policy Administration, Digital Quotation, Insurance IoT
- Insurance verticals: Life & Annuity, P&C Personal, P&C Commercial, Health
- Target customers: Carriers

## Notable customers

- 58 Japanese insurance company partners \(life, P&C, and short\-term\)
- 3 major Indian P&C carriers \(via India subsidiary\)

## Links

- Website: <https://www.financial-agency.com/>
- Directory profile: <https://insurtechlist.com/companies/financial-agency/>
- Linkedin: <https://www.linkedin.com/company/financial-agency-inc-japan>
- Fa money magazine: <https://www.financial-agency.com/money-magazine/>
- Company information: <https://www.financial-agency.com/company/about/>

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*Last updated: 2026\-07\-15*