# Epoq > Making law easy \- digital legal services and mediation coverage for insurance carriers and their policyholders\. ## At a glance | Field | Value | | --- | --- | | Category | Specialty Solutions | | Type | Solutions Provider | | Region | EMEA | | Headquarters | Borehamwood, Hertfordshire, UK | | Founded | 1997 | | Stage | Established | | Employees | 11-50 | | Funding | Bootstrapped | ## Overview Epoq is a legal services insurtech that provides digital legal document preparation, attorney support, and mediation insurance coverage to insurance carriers, fraternal benefit societies, and affinity groups. Founded in 1997 in the United Kingdom, the company has spent over 25 years building technology that democratizes access to legal services by blending AI-powered automation with licensed attorney expertise. The company expanded into the United States life insurance market in 2016 and entered the U.S. property and casualty market in 2019. Epoq's platform is now available in all 50 U.S. states and serves over 60 major brands globally, including world-leading insurers and financial services providers. More than 30 million customers across the U.S., Canada, UK, Republic of Ireland, and South Africa have access to Epoq's services. Epoq is entirely self-funded and has operated profitably for over two decades. The company is regulated by the UK Solicitors Regulation Authority (SRA #645296) and is a member of NAMIC and Insurtech UK. ## Products & services ### Legal Document Service AI-powered expert system that uses interactive questionnaires to draft state-specific legal documents in real time. Covers over 400 document types including construction agreements, subcontractor agreements, leases, hold harmless clauses, wills, powers of attorney, and healthcare directives. **Key features:** - State\-specific document generation across all 50 U\.S\. states - Pre\-programmed legal intelligence interviews users and generates customized documents - Covers personal, commercial, farm, and contractor insurance lines - White\-labeled for carrier and agent branding *Target users:* Insurance policyholders \(personal and commercial lines\) ### AI\-Enhanced Legal Q&A Hybrid service combining AI technology with licensed in-state attorneys to answer policyholder legal questions. The platform interviews policyholders, routes information to specialized attorneys, and delivers expert guidance based on applicable state laws. **Key features:** - AI\-assisted intake and routing to licensed attorneys - State\-compliant legal answers - Faster turnaround through AI\-enhanced attorney workflows - Secure submission platform *Target users:* Insurance policyholders with legal questions ### Professional Legal Review Attorney review service for legal documents, providing professional oversight and quality assurance on policyholder-created documents. **Key features:** - Review by state\-qualified, licensed attorneys - Quality assurance on AI\-generated documents - Compliance verification *Target users:* Insurance policyholders ### Mediation Insurance First-to-market coverage in the U.S., underwritten on Lloyd's paper, providing up to $50,000 in coverage for attorney-assisted mediation expenses and mediator costs when disputes arise. **Key features:** - Up to $50,000 in mediation coverage - Covers both attorney\-assisted mediation and mediator costs - 85\-92% of mediated disputes reach timely settlement - Avoids costly litigation while preserving business relationships *Target users:* P&C commercial and personal lines policyholders ### LawAssure Digital wills and estate planning service designed for life insurance and fraternal benefit society members. Provides high-quality legal document preparation for wills, powers of attorney, and healthcare directives. **Key features:** - Digital will creation - Powers of attorney - Healthcare directives - Designed for life insurance policyholder engagement *Target users:* Life insurance policyholders, fraternal benefit society members ### Business Risk Protection Legal document service specifically designed for commercial policyholders. Protects small businesses from liability and legal threats through real-time drafting of smart business documents. **Key features:** - Construction and subcontractor agreements - Workplace policies and employee agreements - Non\-disclosure agreements - Commercial leases and compliance documents *Target users:* Small business insurance policyholders ## Category & focus - Subcategories: Legal services bolt\-on, document automation, mediation insurance - Insurance verticals: P&C Commercial, P&C Personal, Life & Annuity, Group Benefits - Target customers: Carriers, Agents/Agencies, Consumers ## Notable customers - Donegal Insurance Group - Mutual of Omaha - WoodmenLife - Foresters Financial - Colonial Life - New York Life - GBU Financial Life - Frederick Mutual - Penn National Insurance - Unum - Allianz ## Links - Website: - Directory profile: - News: - Linkedin: - About \(uk\): - About \(us\): - Website \(uk\): - Website \(us\): --- *Last updated: 2026\-03\-25*